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Sourcetree Password Issues

kegtron

Hello,

I'm running Sourcetree 3.0.12 in Win7 and have been recently having password issues. Whenever I attempt to pull from from a remote the Atlasian/Bitbucket/Sourcetree password window appears. I'm using basic/https authentication.

Unfortunately it will not accept my password & username combo, even though it works fine on bitbucket.org and on another mac running Sourcetree.

Any thoughts?

Thanks!

Accepted answers

kegtron

Given that the CLI is working, I went to SourceTree -> Options -> Git and changed Git Version = System (was Embedded). That worked!

Not sure what the issue is with SourceTree authentication, but I am back in business.

Thanks for your help!

All comments

minnsey

Hi

There have been a series of issues with the Git Credential Manager recently. Please ensure you are using Git 2.19.2/Git Credential Manager 1.18.3, this seems much improved.

kegtron

Thanks for the tips... I upgraded both but still having issues on one Windows PC. Sourcetree won't accept my username & password, even though I know it is valid if I log into Bitbucket directly or use SourceTree on another PC.

Any further thoughts?

minnsey

Have you tried taking Sourcetree out of the mix and try a clone/pull/fetch/push from the command line? This simplifies the tools chain, though it should still try and use the same git credentials and mechanisms for managing them

kegtron

Thanks for the suggestion.

git clone https://xxx@bitbucket.org/xxx/xxx.git from the command line works fine using the same credentials that fail in Sourcetree.

Any ideas on next steps? I'm willing to wipe Sourcetree and start with a clean install, but the last time I tried this I don't think it helped.

kegtron

Given that the CLI is working, I went to SourceTree -> Options -> Git and changed Git Version = System (was Embedded). That worked!

Not sure what the issue is with SourceTree authentication, but I am back in business.

Thanks for your help!

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