Link SourceTree to BitBucket

Question

I have just installed Sourcetree, going through initial setup, and I want to link SourceTree to Bitbucket where I have account.

The error I am getting is: "Something went wrong while attempting to validate your credentials."

I have tried to reset my password but it is still failing.

Thanks in advance for any help in resolving this.

Vivek_Pitumbur · Answer

Hi Ana,

Trust you are doing well.

I am able to login into BitBucket and I am using Windows and Google Chrome.

Thank you.

Regards,

Vivek

Ana Retamal · Answer

Hi Vivek!

Have you tried logging into Bitbucket via the browser using the same credentials? If that works but you're still unable to link Sourcetree, can you let us know if you're using Windows or Mac? If you're on Windows, make sure that Internet Explorer is updated to the latest version, as otherwise it will cause issues with the authentication.

Can you also confirm you followed the instructions here? If you're still having issues, can you send a screenshot of the error you get?

Cheers!

Ana