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SourceTree v3.0.6 minimize and maximize problem

Kristijan Gugec

Hi,

I have recently updated SourceTree to 3.0.6 and detected some strange behaviour occurs while minimizing the app.

Application is always started normally but if I minimize the app window, it is not possible to get it back. Then I am forced to close the app from taskbar or Task Manager and start it again.

I'm currently running Windows 10 Enterprise. Colleagues who updated SourceTree to 3.0.6. are experiencing the same problem.

Accepted answers

Kristijan Gugec

They fixed it a week ago in 3.0.9

SourceTree 3.0.9 [13 November 2018]

Changes

SRCTREE-6546 Support Email addresses as usernames for Bitbucket Server registration and accounts.
SRCTREE-6547 Fix being unable to re-open Sourcetree after minimizing
SRCTREE-6549 Fix Diff/Merge Tool configuration not being saved during restarts
SRCTREE-6568 Prevent showing git credential manager prompts if there's already one visible
SRCTREE-6571 Fix errors ith GitLab account creation and improve the labelling around Personal Access Tokens

All comments

jlewin

Also running into this same behavior on Version 3.0.6-beta-2193. Once SourceTree is minimized, clicking its taskbar button results in an audible Windows error ding and the application fails to be restored.

An annoying workaround exists though. I can press Alt-Space (assuming the SourceTree taskbar button has focus) to bring up the system context menu and choose Restore. I was previously closing and reopening and this saves a few moments but is still tedious

VaclavKaplan

Hi,

I have the same problem with SourceTree, I cannt Alt+Tab back into the SourceTree.

If i click on the icon in the Start Bar it makes some sound (maybe error sound?) If I am clicking fast the window will finaly pop up after a while.

Pls fix it.

Thx

Kristijan Gugec

@jlewin Wow, so it's not a bug, it's a feature

Kristijan Gugec

@VaclavKaplan I'm amazed by how you figured this out

Hope they will fix it soon.

David R. Cattley

Same problem here. Very annoying.

Frederic Lacerte

Same Here

Joachim Michaelis_88trg4

Confirmed multiple times with SourceTree 3.0.6 in Windows 10 (build 1803, 64-bit).

Ole Gunnar Borstad

Confirmed. I dont think I will upgrade SourceTree ever again, they just bring too many regression bugs

ProMac

SourceTree 3.0.8.2279 + Windows 10 and same problem

I have this problem since the 3.0.6.

Nicolas Clemeur_wqg55q

Exact same problem here (started with 3.0.? and still in 3.0.8). Good to find here some workaround (clicking fast, or alt-space restore,), but still a really annoying bug

Cybermatica

Same problem here

fireb86

Same problem with 3.0.5, 3.0.6 and 3.0.8 (windows 10 in all my pc)

I cannot win+tab, alt+tab, click taskbar icon, focus+click of the taskbar preview, focus from task manager.. nothing.

Sometime Sourcetree appears if i click quickly so many times the taskbar icon.

perrstep

Same here. SourceTree 3.0.8 on Windows 10 version 1803 build 17134.345.

Clicking fast and alt-space restore work. I get the bell sound when clicking the taskbar icon too.

Interresting thing I found: When pressing Win+Tab, and then selecting the SourceTree window, will show the SourceTree window on the desktop for a fraction of a second but it will hide itself immediately with the bell sound. Seems like something sets the window state back to hidden when it should not.

milos-vega-sw

Same here on Windows 8.1 Enterprise and Source Tree 3.0.6.

I hope this is fixed soon because it is very annoying.

Matt Butler_vt159q

Same here with SourceTree v3.0.8 on Windows 10 Home 1809 17763.55.

Fast clicking also restores a stuck window, (after a lot of dinging sounds), so thanks to whoever figured that out!

One additional observation...

If I minimize by clicking the taskbar icon instead of the minimizer on the window then it restores without a problem. I've tried with single monitor, dual monitor, with / without high DPI, taskbars in default / custom positions, all with the same result.

Giannis Koutsaftakis

Same here with SourceTree v3.0.8 on Windows 10 Pro Version 10.0.17134 Build 17134.

jakubholovsky

Also having this problem with SourceTree v3.0.8 on Windows 10 Pro

syedsameerali

Ditto,

Windows specifications

Edition Windows 10 Pro
Version 1803
OS Build 17134.345

Sourcetree specifications

Version 3.08

syedsameerali

Solution

Tools>Option>General>Repository settings> Refresh when application is not in focus.

The bug is related to the repository window not being refreshed in the background, This puts the application in a busy state by clicking the task-bar and prevents the window from refocusing in a timely manner. The above solution seems to be working.

syedsameerali

Tools>Option>General>Repository settings> Refresh when application is not in focus

This does the trick.

ProMac

Solved , Thks

Matt Butler_vt159q

Works for me, thanks @syedsameerali!

syedsameerali

@Matt Butler Regrettably it is not a full proof solution, something is still a little odd while clicking the show desktop button ( minimize all open windows ) on the task bar. Which causes all open application windows to loose focus. If you click the source tree app icon immediately after this, you will receive the 'beep' sound the first time you click and only on the second attempt at clicking, will it then focus the source tree app. A work around for this is to click on another open app's task bar icon first and then proceed with clicking the source tree app icon. This way you can avoid the beep, which, TBQH, is really irking me.

Gaz

Thanks that refresh in the background thing works!

Gaz

Just to add some information to this bug you can't restore it using the menu that shows up when you right click on the preview (on the task bar icon). Although this menu looks the same as the one triggered by ALT+SPACE (which does work) it won't work as it throws the same error beep.

fireb86

Workaround: Tools>Option>General>Repository settings> Refresh when application is not in focus

bariserkus

Same problem here.

3.08 annd Windows 10 64 bit 1809.

I occurs all the time. Cannot use the program. Have to close and re-open...

bariserkus

After applying the workound, it behaves better. However, problem still persists...

jsantosrico

The "Refresh when not in focus" doesn't work for me. I click the icon and ALT + space / Restore to get it back. I'm on 3.0.8.2279 with Windows 10 with the latest October 18 update

jsantosrico

In my case, I use a dock with my laptop, and when I undock it, some apps like to maximise to the now inexistent second screen. Alt + space helps to get them back to my laptop screen.

Tom Tanner

I know me too is not really good form, but atlassian - this is atrocious behaviour

Kristijan Gugec

They fixed it a week ago in 3.0.9

SourceTree 3.0.9 [13 November 2018]

Changes

SRCTREE-6546 Support Email addresses as usernames for Bitbucket Server registration and accounts.
SRCTREE-6547 Fix being unable to re-open Sourcetree after minimizing
SRCTREE-6549 Fix Diff/Merge Tool configuration not being saved during restarts
SRCTREE-6568 Prevent showing git credential manager prompts if there's already one visible
SRCTREE-6571 Fix errors ith GitLab account creation and improve the labelling around Personal Access Tokens