Cronofy sync only works from trello to gcal, not from gcal to trello

Tomás Ramos_yy1ag4

Hello,

I am using Cronofy to connect my google calendar with Trello. I have set it up so that it creates 30 minute events when you create a card with a due date.

When I create a card with a due date on my board it shows up perfectly on my gcal but if I make any changes in gcal it in no way impacts in Trello.

Is there any setting I should look at?

Marta Galofre de Alos

Hi Tomas,

Marta here, from Trello Support. Adding here my email reply so other customers can reference it

Due dates should be updated in your Trello account when using Cronofy. Can you please try disabling the Power-Up from your boards' menu and then try enabling it again to see if that helps? I'd also try clearing your browser's cache and cookies. That will clear out old session data and should get everything back up and running. Instructions for doing that are here: https://kb.iu.edu/d/ahic

You can also try disabling any extensions since they sometimes affect Trello's performance.

I hope that helps!