Trello Slack Integration Responds Very Slowly

Question

Not sure if this is an issue on the Slack side or the Trello side.  When I am configuring my Slack integration, it's incredibly slow to respond... Like, times-out slow.  I have 12k+ users and growing on an Enterprise account and cannot afford for them to be experiencing this.  Anyone work through a similar issue who can share some knowledge?

Taylor Frank · Answer

The issue is with the Slack Power-up.  I have submitted the issue to the Trello Support queue.

Teddy · Answer

Hi Taylor!

We'd be glad to help you troubleshoot this. Can you please reach out to us directly at https://trello.com/contact?

Please let us know if it is the Trello app for Slack, or the Slack Power-Up in Trello that you are having trouble with as well!