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Unable to change SSO domain "The supplied domain is invalid"

dummy

Hello,

we need to change the SSO domain. I have tried .mydomain.com and mydomain.com. But I get the error "The supplied domain is invalid.".

How can I fix this please?

Ralf

Accepted answers

dummy

What is described in the KB article, was also my assumption. Therefor if I log in with myolddomain.com, I never will be able to change the SSO domain to mynewdomain.com.

After reconsidering the constraint I simply have removed the SSO domain. Saved it. Logged in again based on the new domain and now I was able to save the new domain.

All comments

Edwin Kyalangalilwa

Hi @dummy,

Please take a look at this related KB article.

Unable to Set SSO Domain Due to Error "The supplied domain is invalid"

dummy

What is described in the KB article, was also my assumption. Therefor if I log in with myolddomain.com, I never will be able to change the SSO domain to mynewdomain.com.

After reconsidering the constraint I simply have removed the SSO domain. Saved it. Logged in again based on the new domain and now I was able to save the new domain.

dummy

Thx for the KB article, which helped me to find the right way.

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