i am unable to login to sourcetree app using atlassian account

Question

Error message is: "Something went wrong while attemping to validate your credentials"

minnsey · Answer

Hi

The component used to handle that process relies on internet explorer and its configuration.

Essentially if you can login to https://id.atlassian.com using IE you should be able to complete the process

Best advice as of today for registration webview issues with IE:

* open Internet Explorer
* open the Developer tools, f12* set the Browser Mode 10
* set the Document Mode Standards

* open Cog/Internet options* ensure the following settings are enabled
* Misc/Access data sources across domains
* Misc/Allow META_REFRESH
* Scripting/Active Scripting

v3.0 which is currently in beta provides an alternative process that does not rely on IE.

Shruti Samant · Answer

On windows 7 professional

Shruti Samant · Answer

Hi,

On windows, PFB screenshot of error.