Bamboo won't start

Question

Hi

How can I fix these errors:

Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended

My atlassian-bamboo.log shows the following:

2018-08-24 10:09:01,842 FATAL [localhost-startStop-1] [DefaultBootstrapManager] Unable to run pre-bootstrap upgrade tasks as your support period has ended

Guido van Brakel · Answer

Hi, I thought our license was still valid, but I'm checking with the coworker who is getting the licenses.

Alexis Robert · Answer

Hi @Guido van Brakel,

did you try to upgrade Bamboo with an expired license ? that would explain the message, as you can only upgrade with a valid license but can continue using Bamboo with the current installed version if you do not renew it.

Let me know if this helps,

--Alexis