Login issue with Sourcetree

Question

Hi Team, Few of our organisation users are facing issue with Sourcetree while cloning source code from Bitbucket through https://. They are asked for their credential number of times, also getting below error in source tree (version 2.6.9) Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c credential.helper= -c credential.helper="C:/Users/abc/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/GIT-CR~1.EXE" ls-remote https:// Output: Error: fatal: HttpRequestException encountered. An error occurred while sending the request. remote: Invalid username or password. If your organization manages your account or you've enabled two-step verification, create an app password to log in: https://confluence.atlassian.com/x/9DJmMQ fatal: Authentication failed for 'https://' But rest of the other users are able to access via same steps and setting. A solution /workaround would be highly appreciated.

Daniel Eads · Answer

Hi Mona,

There do seem to be some issues currently with Microsoft's Git Credential Manager (GCM). Uninstalling GCM should resolve the issue you're seeing. There are a few ways to go about doing this but the process documented here should help out.

After that, git should allow you to store credentials in the gitconfig itself.

Cheers,
Daniel