We use a pdf file and other Microsoft file formats. When a Pdf with # in the name is downloaded the name after the # is erased. EXAMPLE PO#ABC12345.pdf appears in Trello as just 'PO'. files without # show names inact when uploaded to Trello.
The # is a control symbol in urls, so when you use it in a file name, your server and browser are trying to interpret the string following it as a fragment.
Two options - teach your users that # is a silly thing to put in a file name (and it also causes problems) or teach your users to encode it properly.
Thank You for this fast response, Nic.
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