Source Tree Stuck Logging in "Please Wait"

Question

MacOs 10.13
"Please Wait" is stay always what I need to do ?

Ana Retamal · Answer

Hi!

Can you provide the following information:

* Are you using Sourcetree for Windows or Mac?
* What browser are you using? f you're on Windows, can you make sure Internet Explorer is updated to the latest version? (Sourcetree relies on it for authentication)
* Can you clean cache and cookies, and try again?
* Have you tried a different network?

Let us know!

Ana

rh_ggxth2 · Answer

I also got stuck, when I try to install source tree on windows. at step install it switches to the browser and there I was typing in my credentials. than "Please wait..." stays for ever.

The installation hold at that point. No progress.

What can i do?

Ana Retamal · Answer

Hi Ilya, welcome to the Community! Are you still experiencing this issue? If so, can you give us more information:

* What was happening before that screen showed up?
* Have you been able to go through the registration step with your email address already?
* What browser are you using?
* Can you clean cache and cookies, and try again?
* Have you tried a different network?

Let us know!

Ana