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SourceTree command line tools installation failed

Yann4

Context:

OS X Yosemite 10.10.5
SourceTree Version 2.0.5.3

I click SourceTree > Install Command Line Tools, enter my password and get the following error message:

Installation failed

Unable to install command line tools, please refer to the system logs for more details.

Then a second one:

Installation failed

Failed to install command line tools, please see the system log for details.

Any guidance to solve this problem?

Yann

Accepted answers

All comments

Nic Brough -Adaptavist-

What does the system log say?

Yann4

In Console.app, I was able to find the following log message:

10/12/15 10:20:15.599 AM SourceTree[2892]: Failed to install privileged helper: Error Domain=CFErrorDomainLaunchd Code=4 "The operation couldn’t be completed. (CFErrorDomainLaunchd error 4.)"

Is there any other place to look for?

Nic Brough -Adaptavist-

That usually means you don't have the right permissions to install the software. Are you running the installation with a privileged account?

Yann4

Yes, it is an administrator account

Chetan Sachdev

I am facing the same issue. Have you figured out a solution yet?

Yann4

Sorin Sbarnea

Any solutions, or bugs raise on the sourcetree project?

Sorin Sbarnea

There is a bug opened for this https://jira.atlassian.com/browse/SRCTREE-3172 - follow it.

Joe Johnson6

I'm getting the same error. Oddly, I just downloaded / installed the latest version a few minutes ago... and, this (very obvious bug) is still not fixed! WOW!

Philip Borenstein

This has been annoying me for a while. Here's a workaround that works for me:

$ ln -s /Applications/SourceTree.app/Contents/Resources/stree /usr/local/bin/

I use homebrew, so /usr/local/bin is already in my path and owned by me (instead of root)

Kevin Peters

Thanks for posting this workaround. It worked great for me!

blockloop

This is what I was looking for. Thank you.

Nikolaj Andersen

I'm as well getting this error. Any update on this?

Philip Borenstein

Still a problem in SourceTree Version 2.2.2 (51), but a little different. Now the application just quits unexpectedly.

Workaround (https://answers.atlassian.com/questions/31657961/answers/32988936 ) seems to still work.

Alberto Forni

Thanks for the workaround! Cheers.

Olivier Andries

Same, this is still a problem in 2.2.3 (56)

rowen

I'm seeing the same problem with 2.3. It's disappointing that Atlassian has not fixed this. I have a number of other apps that install command-line tools with no problem.

Making a symlink to the stree binary in the application, as Philip Borenstein suggested earlier, is a good solution:

ln -s /Applications/SourceTree.app/Contents/Resources/stree /usr/local/bin/

Ninan John

I had to add the Sourcetree.app file to Applications manually and then it worked.

Marvin Ellis

The proposed workaround doesn't work for me. I use home-brew as well

Geoffrey Emerso

Just got this error with my first use of Sourcetree. Not very auspicious...

I installed the app through a download from the website. I have no idea how to "check the logs".

Also, the app installed itself into my user directory's Application folder, so the path for the workaround suggested by Philip Borenstein is a bit different. Other than that, it worked.

nabgilby

If the stree link doesn't work, manually download and install the mercurial command line tools for from here, not the SoureTree website:

https://www.mercurial-scm.org/wiki/Download

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