Flaw: "Access denied" timeout very long

Question

I triggered a pull command and wondered why it took so long.

Checking "Shows Full Output" revealed a stream of "Access denied" messages (see screenshot).

Only after many seconds (>60?) it would eventually stop with an error message.

Expectation is that Sourcetree retries only for a few times, if at all, but not that often (or that long). So reduce timeout and/or retry count.

minnsey · Answer

Thanks for the update.

It seems likely its due to the authentication prompt, but we will investigate.

Daniel Hönig · Answer

No, when I open the Terminal from within SourceTree and paste the copied command line, it's asking for my password.

minnsey · Answer

Hi

That dialog shows the output of the git command itself.

Under certain circumstances Sourcetree will repeat the same command 3 times if necessary, but this is usually due to authentication issues to allow the user to enter new credentials and re-run the command, its probably not what is happening this time.

Do you get the same behaviour running the git command from the terminal?