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Can I disable autowatching mode for cards I get assigned to?

Grishin Kirill

Dear Friends,

Thank you in advance for your time and help.

We're using trello for managing quite a big non-IT project (30 ppl). Lots of tasks and lots of people. I'm managing assignment people to different tasks (cards).

Problem #1: people get automatic "watching mode" of every card they get assigned to. They are complainng that there are too many notifications because of that with unnecessary details of cards life.

Problem #2: therefore people have hard time keeping track of when they were mentioned on a card - there are too many other distracting notifications. Getting notifications on mentions is critical. Getting other notifications is wasting time for us.

Question: can people disable autowatching mode for cards they get assigneds to? Is there other way to see in one place only mentions of you + really major events across all boards?

Thank you very much!

Kirill

Accepted answers

Marta Galofre de Alos

Hi Grishin,

Marta here, from Trello Support.

1. Yes, that's the expected behavior at the moment, and the only way for them to stop receiving notifications is to un-watch those cards. I'll pass your insights to the team for consideration though!

2. You're definitely making a good point there! Right now, it's not possible to customize which actions you get notifications for (i.e only mentions), but I understand how this would be useful and will also share your comments on that with the team.

At the moment, it's not possible to disable autowatching. This being said, with the new Home view, your team members should be able to see the most important cards on their Highlights section: https://help.trello.com/article/1119-the-home-page

Please let me know if you'd like me to share additional comments to the team and I'll be glad to pass them along.

Cheers!

All comments

Marta Galofre de Alos

Hi Grishin,

Marta here, from Trello Support.

1. Yes, that's the expected behavior at the moment, and the only way for them to stop receiving notifications is to un-watch those cards. I'll pass your insights to the team for consideration though!

Please let me know if you'd like me to share additional comments to the team and I'll be glad to pass them along.

Cheers!

Grishin Kirill

Dear Marta,

Thank you for your reply! All clear then!

Yeah, if you'd pass this along to the team - it would be great.

My point is - my team members track boards every day. They anyway see if the column / name / date change / date end - it's visible from the first glance on the board. Therefore they don't need to track it - it a simple discipline of using the board to have a look at it at least 1-2 times a day.

Comments and mentions are another story - because you don't see there content from the board view. And they may need way quicker reaction than changed name/position/date. Therefore this is something people want to get notified about.

My 2 suggestions:

1. Simple one: Make it optional somewhere in profile or board menu (basic tickmark) to "get watching mode when assigned to a card" or "not to get it". Therefore the list of notifications will get way shorter and comments will be visible more easily.

2. Harder one: as you said, customize which actions you get notifications about (on profile or board level).

Cheers!

Kirill

Stefanie Tromp

Hello Marta or any colleague at Trello support,

Any update on this issue? I am experiencing the samen with my team.

Problem #1: people get automatic "watching mode" of every card they get assigned to. They are complaining that there are too many notifications because of that with unnecessary details of cards life.

I agree with the simple suggestions Kirill made:

Please inform me. Love working with Trello and want my colleagues to like it to but for now they are complaining...

Cheers Stefanie

Pouya Razavi

I'd like to second this. It would be a lot less annoying if the auto-watching behavior was optional and opt-in.

Our team members are getting way too many notifications on cards that no longer concern them but they were unknowingly "auto-watched" into.

Thanks!

Arash Adib

This is a known Trello productivity issue since 2018 and still not fixed?!

Trello: Anyone listening?

We use Trello for our workshop projects. We have a Trello card for each project and do all the project planning there.

Unfortunately it seems that as soon as a team member does any form of intercation in a card, that automatically activates the "Watcher" setting on that card for that team member.

That results in the team members getting a huge number of irrelevant notifications which creates a terrible noise that interferes with the really important notifications.

When we want to notify a team member normally, we tag them, regardless of in a comment or a task-list.

We need to eliminate all kinds of noise in our business, including this auto-watcher-one.

Trello is a productivity tool and this issue is a major productivity interference!

How is it possible that this fix not have been prioritized for so many years?

Something must have been lost in translation somewhere. This is not logical. Are you not understanding the major implications of this issue?

Eirik Paulsen

Hi Arash. Did you see my tip above on how to add a small automation to avoid auto-watching cards when you're added as a member?

When you comment on a card that you're not already watching, you need to make sure that the checkbox to start watching the card isn't checked. See screenshot below.

Tagging someone on a card should not make them automatically start watching a card, afaik.

Arash Adib

Everyone! Go to this link, login and VOTE for this feature:

https://jira.atlassian.com/browse/TRELLO-745

Arash Adib

Thanks, will use it, but it's manual work.

Everyone! Go to this link, login and VOTE for this feature:

https://jira.atlassian.com/browse/TRELLO-745

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