Verification button doesn't work in verific

unknown

When I got to the verification step where you send me an email. the email received has a verification button. I click on it and it launches my web browser and displays a  string:

 

{"account_id":"THEACCOUNTID","name":"MY NAME","email":"MY@COMPANY.NET","picture":"https://avatar-cdn.atlassian.com/71d85f1c1a8f880e6c8cfe097640ba7f?by=hash"}

 

(I have obscured the specific data related to me.)

 

But nothing happens.
How do I get this to verify?

 

I'm running this on a mac running 10.13.4 (High Sierra)

I'm tried using chrome and safari

Ana Retamal

Hi Stephen! How do you arrive to that verification button? Can you send us a screenshot of the steps you're following and the result in the browser?

Can you also clean the cache in your browser and try again?

Let us know how it goes!

Best regards,

Ana