Something went wrong when trying to validate your credentials

reis_nmpirg

Hello, I have a problem with Sourcetree Enterprise registration with Atlassian Account "Something went wrong when trying to validate your credentials".

Sourcetree Enterprise 2.6.9

IE 11.0.9600.19035

Log in and registration with Google account works fine!?

What is the difference to login and registration at Atlassian account and the Google account?

 

The Google log in was just a trial and will not be used in practice.

minnsey

Hi

Sourcetree uses a WPF control to render the webview you are seeing, this in turn relies on Internet Explorer and its settings.

If you can login to https://id.atlassian.com from Internet Explorer successfully the registration stage in Sourcetree should work,

You might need to check your IE settings as follows:

1. open Internet Explorer
2. open the Developer tools, f12
   1. set the Browser Mode 10
   2. set the Document Mode Standards
3. open Cog/Internet options
   1. ensure the following settings are enabled
   2. Misc/Access data sources across domains
   3. Misc/Allow META_REFRESH
   4. Scripting/Active Scripting