How to reindex when login is blocked?

arthur karton

Hi,

We exceeded the number of commiters allowed by our license.

We reduced the number by mapping multiple instances of same committer to one.

But, I think we need to re-index for the above to take effect.

However, I am unable to log in to re-index. Logins appear to be disabled.

What to do?

Thanks,

Arthur

p.s. note we share username/password between jira and fisheye and I am admin on both.

Caterina Curti

Hi @arthur karton,

You are correct that a re-index is required after the history has been rewritten. Here is our guide for Mercurial and Git repositories on this topic:

- Git or Hg Repository exceeds number of allowed Committers

 

Regarding the login, did you already try to use the administrator password?

Note: this is not a username and you can enter this password by browsing to the http://<FECRU_URL>:<FECRU_PORT>/admin/admin.do URL.

 

If you don't remember it, this is how it can be reset:

- How to reset the Administration Page password in FishEye or Crucible

 

Cheers,

Caterina - Atlassian