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FishEye/Crucible 4.5.3 Starter License don't work on Ubuntu 16/Java 8.172, PostgreSQL–no login/Crowd

Peter Dyballa

Hello!

There are too many repositories. Since no-one was actually using FishEye/Crucible, it ran and ran, and then stopped working. Now I have some time to fix it, if possible.

/srv/fisheye/analytics-logs/5bb5116ea412b04014eb1ef79b97c0ba.atlassian-analytics.log has a wrong idea about time. It's probably two hours later when it logs:

1.7|2018-06-08 05:24:59,330|8dd51cb764075aed49fa7cb58cd899a2|fisheye|4.5.3|-||analytics.config.changed|{"newValue":"","oldValue":"","key":"POLICY_ACKNOWLEDGED"}|1528435499330|SEN-9996199||analytics.api||

1.7|2018-06-08 05:25:36,127|8dd51cb764075aed49fa7cb58cd899a2|fisheye|4.5.3|-||applinks.status.snapshot|{"occurrence.fecru":0,"product":"","occurrence.jira":1,"occurrence.bamboo":1,"buildNumber":"4005003","occurrence.confluence":1,"occurrence.unknown":0,"pluginVersion":"5.4.3","productVersion":"4.5.3","total":4,"occurrence.refApp":0,"occurrence.bitbucket":0,"occurrence.generic":0,"occurrence.crowd":1,"failing":4,"working":0,"applicationId":"8373e19f-49b9-3f5d-a24c-4fbccec79a81"}|1528435536127|SEN-9996199||applinks.analytics||

/srv/fisheye/var/log/atlassian-fisheye-2018-06-08.log has the correct time:

2018-06-08 07:23:36,673 INFO [main ] fisheye BaseCommand-setupLogging - Using log4j configuration file: /opt/fecru-4.5.3/log4j.xml

2018-06-08 07:23:36,725 INFO [main ] fisheye BaseCommand-handleCommonArguments - FishEye arguments: []

2018-06-08 07:23:36,733 INFO [main ] fisheye Run-sysinfo - FishEye/Crucible 4.5.3 (20180321104931), Built on 2018-03-21

2018-06-08 07:23:36,733 INFO [main ] fisheye Run-sysinfo - Logging started (Oracle Corporation|25.171-b11|/opt/jdk1.8.0_171/jre|Linux|amd64|4.4.0-1060-aws|maxmem=742MB)

2018-06-08 07:23:36,749 INFO [main ] fisheye InfinityDbUtil-logLicensingMessage - This program contains InfinityDB Version 3.0.21 2013.08.04_07.20 Deployment edition

2018-06-08 07:23:36,749 INFO [main ] fisheye InfinityDbUtil-logLicensingMessage - See infinitydb.com - Boiler Bay Inc

2018-06-08 07:23:36,749 INFO [main ] fisheye InfinityDbUtil-logLicensingMessage - InfinityDB has been Licensed to Atlassian

2018-06-08 07:23:36,749 INFO [main ] fisheye InfinityDbUtil-logLicensingMessage - for distribution in FishEye and Crucible.

2018-06-08 07:23:36,750 INFO [main ] fisheye InfinityDbUtil-logLicensingMessage - Atlassian Pty Ltd (ABN 53 102 443 916)

2018-06-08 07:23:36,750 INFO [main ] fisheye InfinityDbUtil-logLicensingMessage - of 341 George St., Sydney, New South Wales, 2000 Australia

2018-06-08 07:23:37,070 INFO [main ] fisheye DefaultUpgradeManager-<init> - UpgradeManager started.

2018-06-08 07:23:37,097 INFO [main ] fisheye RootConfig-load - loading config from file: /srv/fisheye/config.xml

2018-06-08 07:23:37,796 INFO [main ] fisheye Run-mainImpl - Crucible (Server) 5 Users: Starter License License registered to arvato Systems GmbH - Helpdesk München.

2018-06-08 07:23:38,463 INFO [main ] fisheye WebServer-<init> - Adding secondary content dir of /srv/fisheye/content

2018-06-08 07:23:38,483 INFO [main ] org.eclipse.jetty.server.Server Server-doStart - jetty-8.1.10.v20130312

2018-06-08 07:23:39,241 INFO [main ] / ContextHandler$Context-log - Initializing Spring root WebApplicationContext

2018-06-08 07:23:53,087 INFO [main ] fisheye DefaultDBControl-start - Starting database...

2018-06-08 07:23:55,931 INFO [main ] fisheye Config-setUpStatementTracking - BoneCP - tracking statements enabled for pool [mainPool]

2018-06-08 07:23:58,660 WARN [main ] org.hibernate.cache.ehcache.AbstractEhcacheRegionFactory AbstractEhcacheRegionFactory-getCache - HHH020003: Could not find a specific ehcache configuration for cache named [com.atlassian.fecru.oauth.model.FecruConsumer]; using defaults.

2018-06-08 07:23:58,724 WARN [main ] org.hibernate.cache.ehcache.AbstractEhcacheRegionFactory AbstractEhcacheRegionFactory-getCache - HHH020003: Could not find a specific ehcache configuration for cache named [com.atlassian.fecru.oauth.model.FecruServiceProviderToken]; using defaults.

2018-06-08 07:24:00,676 INFO [main ] fisheye Config-setUpStatementTracking - BoneCP - tracking statements enabled for pool [retriablePool]

2018-06-08 07:24:01,711 INFO [main ] fisheye DefaultDBControl-start - Database started.

2018-06-08 07:24:06,106 INFO [main ] fisheye SyncGlobalPermissionCache-<init> - Using synchronous global permission cache reload policy

2018-06-08 07:24:06,306 INFO [main ] fisheye DelegatingFisheyePluginManager-startOsgi - Starting plugin system...

2018-06-08 07:24:11,984 INFO [main ] fisheye.mail Mailer-reload - Starting mail system...

2018-06-08 07:24:12,013 INFO [main ] fisheye.mail Mailer-reload - Mail system started.

2018-06-08 07:24:17,748 INFO [main ] fisheye SpringProfilesLogger-setEnvironment - Active spring profiles: []

2018-06-08 07:24:20,821 INFO [main ] fisheye DefaultProductUpdatePoller-enable - Now checking for new software releases every 10 days

2018-06-08 07:25:01,348 INFO [main ] fisheye DelegatingFisheyePluginManager-onContextRefreshedEvent - Plugin system started.

2018-06-08 07:25:01,544 WARN [UpmScheduler:thread-1 ] com.atlassian.upm.pac.PacClientImpl PacClientImpl-getUpdates - Update check request may take longer because of the number of add-ons

… and so on. The first ERROR is:

2018-06-08 07:25:36,106 WARN [schedulerServiceQuartzScheduler_Worker-9 ] com.atlassian.applinks.core.DefaultApplinkStatusService DefaultApplinkStatusService-logApplinkError - Unrecognized error while attempting to retrieve status of Application Link '8bb91b38-5f45-3779-9b1c-6c201c775655'

2018-06-08 07:26:16,109 ERROR [qtp2003147568-140 ] fisheye DefaultRemoteDirectoryService-isSSOSupportedBy - [Crowd SSO] Failed to get cookie configuration for directory: Crowd Directory. Error: Application failed to authenticate

com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate

at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:618) [crowd-integration-client-rest-2.9.5-7fb674b.jar:?]

at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andReceive(RestExecutor.java:417) [crowd-integration-client-rest-2.9.5-7fb674b.jar:?]

at com.atlassian.crowd.integration.rest.service.RestCrowdClient.getCookieConfiguration(RestCrowdClient.java:1227) [crowd-integration-client-rest-2.9.5-7fb674b.jar:?]

at com.cenqua.fisheye.user.embeddedcrowd.sso.cookie.CachedCookieConfigurationService$1.getCookieConfiguration(CachedCookieConfigurationService.java:76) [fisheye.jar:?]

at com.cenqua.fisheye.user.embeddedcrowd.sso.cookie.CachedCookieConfigurationService$1.load(CachedCookieConfigurationService.java:105) [fisheye.jar:?]

at com.cenqua.fisheye.user.embeddedcrowd.sso.cookie.CachedCookieConfigurationService$1.load(CachedCookieConfigurationService.java:64) [fisheye.jar:?]

at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527) [guava-18.0.jar:?]

at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319) [guava-18.0.jar:?]

at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282) [guava-18.0.jar:?]

at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197) [guava-18.0.jar:?]

at com.google.common.cache.LocalCache.get(LocalCache.java:3937) [guava-18.0.jar:?]

at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941) [guava-18.0.jar:?]

at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824) [guava-18.0.jar:?]

which repeats infinitely. What is the cause? Can it solved by installing an evaluation license in fisheye/config.xml?

Greetings

Pete

Accepted answers

All comments

Caterina Curti

Hi @Peter Dyballa,

It seems like Fisheye is up and running but users cannot authenticate when using the Crowd/Jira user directory. Does this seem plausible?

Is the user interface available at all for log in?

Since the user directory is not functional, you can try to authenticate with the Fisheye password (note this is just a password and not an actual username/password).

In case the password is not known, you can reset by following the instructions on this page:

- How to reset the Administration Page password in FishEye or Crucible

I see that you mentioned this:

There are too many repositories

But I could not find any references to this in the startup logs. Did you see any?

Cheers,

Caterina - Atlassian

Peter Dyballa

Hello Caterina!

This workaround does not work here. In Safari the page does not load, Firefox reports a timeout, Google Chrome too.

In /srv/fisheye/var/log/atlassian-fisheye-2018-06-13.log I can see:

--------------------------

Webserver Setup

--------------------------

Site Url : https://scm.webmiles.biz

Http Bind ::6980

Site Proxy Host :fisheye.webmiles.biz

Site Proxy Port : 443

Site Proxy Scheme: https

Ajp13 Bind : 8009

so it's port 6980 to connect to FishEye/Crucible. When I leave out that port number, for a test, I get the Ubuntu server's default page. So HTTP is allowed from my local Mac to the server in AWS (Amazon cloud).

Could be, Apache has to be reconfigured to work with unsafe HTTP…

=============================================================

Here are a few reports about too many repositories (BTW, I am thinking of trying an evaluation license which, I think, can easily be added into FISHEYE_INST/config.xml):

2018-06-13 10:20:24,000 INFO [FE-CacheWarmer ] fisheye DirTreeCache$2-visit - Warming backend-static (backend-static), rootempty=false

2018-06-13 10:20:24,130 WARN [RepoStarter-1 next-config ] fisheye DefaultRepositoryManager$3$1-call - Problem starting repository next-config (next-config)

com.cenqua.fisheye.LicensePolicyException: Cannot start repository next-config: your license only allows up to 5 running repositories.

at com.cenqua.fisheye.config.RootConfig$RepositoryRunPermits.obtain(RootConfig.java:550) [fisheye.jar:?]

at com.cenqua.fisheye.config.RootConfig.obtainRunPermit(RootConfig.java:583) [fisheye.jar:?]

at com.cenqua.fisheye.config.DefaultRepositoryManager.runRepository(DefaultRepositoryManager.java:351) [fisheye.jar:?]

at com.cenqua.fisheye.config.DefaultRepositoryManager$3$1.call(DefaultRepositoryManager.java:410) [fisheye.jar:?]

at com.cenqua.fisheye.config.DefaultRepositoryManager$3$1.call(DefaultRepositoryManager.java:406) [fisheye.jar:?]

at com.cenqua.fisheye.util.NamedExecution.call(NamedExecution.java:35) [fisheye.jar:?]

at com.cenqua.fisheye.config.DefaultRepositoryManager$3.call(DefaultRepositoryManager.java:406) [fisheye.jar:?]

at com.cenqua.fisheye.config.DefaultRepositoryManager$3.call(DefaultRepositoryManager.java:402) [fisheye.jar:?]

at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_171]

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_171]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_171]

at java.lang.Thread.run(Thread.java:748) [?:1.8.0_171]

2018-06-13 10:20:24,202 WARN [RepoStarter-1 next-load-test ] fisheye DefaultRepositoryManager$3$1-call - Problem starting repository next-load-test (next-load-test)

com.cenqua.fisheye.LicensePolicyException: Cannot start repository next-load-test: your license only allows up to 5 running repositories.