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Account password cannot be resetted from crowd

Ahmed Abrar

My crowd is currently integrated with Jira and Confluence and it's working just as fine. However whenever I create a Crowd Admin user from Crowd. I cannot change the password. From Crowd Admin, when I select a user and click on 'Reset Password' on the left Panel. It asks to send an email. Ones you receive the email and you click on the reset link. this is wat I get.

HTTP Status 404 - /crowd/console/resetpassword.jsp

type Status report

message /crowd/console/resetpassword.jsp

description The requested resource is not available.

Apache Tomcat/7.0.42

------------------------------------------------------------

If I try to change the password from openid, this is what i get.

HTTP Status 404 - /openidserver/secure/profile/changepassword.jsp

type Status report

message /openidserver/secure/profile/changepassword.jsp

description The requested resource is not available.

Apache Tomcat/7.0.42

Please help!!!

Accepted answers

All comments

Ahmed Abrar

I just noticed even, when I click on 'Can't access your accont?' at the login page of crowd, it gives me the following error:

HTTP Status 404 - /crowd/console/forgottenlogindetails.jsp

type Status report

message /crowd/console/forgottenlogindetails.jsp

description The requested resource is not available.

Apache Tomcat/7.0.42

Ahmed Abrar

Just to clarify, base URL is correct and it's the crowd server's local IP Address.

Caspar Krieger

What version of Crowd are you running? What have you got the base URL and port set to? (just to double check that it is correct)

Ahmed Abrar

Hi Caspar,

Crowd version is 2.7.1. and below is an output of the crowd.properties file

session.lastvalidation=session.lastvalidation
session.isauthenticated=session.isauthenticated
application.password=*****************
application.name=crowd
session.validationinterval=0
crowd.server.url=http\://192.168.40.50\:8095/crowd/services/
session.tokenkey=session.tokenkey
application.login.url=http\://192.168.40.50\:8095/crowd

Thanks

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