I can't attach file direct in Box to Trello

Question

When I try to attached a file in box to Card in Trello, I can get to the file list in my box folder.  After I select the file I like to attach and click on Choose Button, nothing happens.

I am able to attach file from dropbox directly.   I've already included box for Power-UPs.

Anyone knows how to resolve this issue?

yanni.cotis · Answer

I have this same problem

Sophy Zheng · Answer

I was able to select file from box folder to attach to card when using the browser based Trello, but I can't do it using the Trello app v.2.10.4 installed on my Mac. I didn't find an option under setting to enable Power-up from the Trello app on my Mac.

Marta Galofre de Alos · Answer

Hi Sohpy,

Sorry for the trouble!

Can you please try disabling the Power-Up and revoking access to Trello, then try enabling it again? To revoke access, go to your settings by clicking on your avatar, scroll down to "Applications" and hit the "Revoke" button next to the Power-Up.

If that doesn't help, please contact us at trello.com/contact so we can take a closer look!