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Project Board Disappearing after adding workflows by issue type

tony.tan@scf-global.com

i am a novel user of Jira and tried creating a project with three issue types (Enhancement, Service Request and Support) applied to it. The project board is shown when I tried to create an issue.

Additional requirement for the project is three workflows by issue type with auto assignee required. Existing workflow was copied and three workflows were created with auto assignee and added onto the workflow scheme with respective issue type assigned in this project.

After all these actions, I try to access to the project and realised the project board disappeared.

Can anyone help advise, if there any steps I have missed in action that caused the project board not appearing?

Thanks in advance for any insights.

Comments

Moses Thomas_08kyb0

tony.tan@scf-global.comAre you saying that the entire board disappears? or issues in this project are not appearing on board ?

tony.tan@scf-global.com

Is the entire board disappears.

Screen Shot 2018-05-28 at 8.53.17 AM.png

Moses Thomas_08kyb0

tony.tan@scf-global.comIt says clearly that project is not configured to use board, you are to go to board configuration( you should have the board ad-min permission) the setting all columns the way you want it, all issues will be taking from all statuses in work-flow. So configure board first then it should work fine!

Best!

tony.tan@scf-global.com

Before I create and add three workflows, by issue type with auto assignee. The project board is accessible as follow:

Screen Shot 2018-05-28 at 1.56.28 PM.png

The project board disappears after the three workflows have added into the workflow scheme with respective issue type assigned and project type remained unchanged as "Business".

Screen Shot 2018-05-28 at 8.55.58 AM.png

Any steps I should take before adding the three workflows to prevent the project board disappears? Search through all project board and I can't find any project board related to the specific project - issue tracker.

Moses Thomas_08kyb0

tony.tan@scf-global.comTry to to create a new board and see whether or not you can configure it.

tony.tan@scf-global.com

Thanks for the advise. Managed to create and configured the new board to the project.

Chris Hohl

I'm having the same issue. I had created a new Project, and within that project I had selected a generic board to use. I then edited the workflow and after publishing I am getting the same dialog as you saying "Hm...don't see your work here?" I'm not seeing anything within the 'Configuration' of the Board to fix this. I also tried creating a new workflow completely from scratch and integrating it into the Project going through workflow settings, still having the same issue. I do have full admin right too...

Moses Thomas_08kyb0

@Chris HohlTry to to create a new board and see whether or not you can configure it.

Chris Hohl

@Moses ThomasHonestly not seeing an option for creating a board... other than creating a Project or an Issue this is what I have for project settings.

Moses Thomas_08kyb0

@Chris HohlYou have every thing here Boards

Cheers!

tony.tan@scf-global.com

@Chris Hohl For project board creation, you might want to refer to this link. https://www.atlassian.com/agile/tutorials/creating-your-agile-board