I cannot login to the sourcetree startup screen and there is no interface I can go to settings or other. I insert the https:// @bitbucket/scm/ / .git url, my username underneath and press Login. Entering my password created the "Failed to list groupings for user" message and doesn't allow me to go on

yeah I'll try other options. Thanks for the help, Mike.

Odd. Not sure what else the issue could be -- the URL you use to access your repos should work just fine as the root URL for Bitbucket Server. As a workaround, you can also just sign-in using an Atlassian account on the previous screen.

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Failed to list groupings for user

Evangelos Kaloudiotis

I cannot login to the sourcetree startup screen and there is no interface I can go to settings or other. I insert the https://<username>@bitbucket/scm/<project>/<branch>.git url,

my username underneath and press Login. Entering my password created the "Failed to list groupings for user" message and doesn't allow me to go on

Accepted answers

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Manju

Can you please specify if this is on the Windows app or macOS one?

Are you trying to add an account or clone a repository?

eshabatish

Hi Manjunath,

This is the exact issue I am facing. I am using Windows 7. and want to clone a repository.

Thanks.

Esha.

Mike Corsaro

Hello! I assume you're trying to connect to Bitbucket Server? Could you post a screenshot of the window you're inserting the info into? This will help me figure out what the issue is.

Thanks!

eshabatish

Hi Mike,

Here is the screen shot. Yes I am trying to login in Bit bucket. The error I am getting is 'Failed to list groupings for user'.

Thanks !

Mike Corsaro

Ah, okay! For the "root url" you only need the base URL.... so if your repo URL is:

https://mike@stash.atlassian.com/scm/sourcetree/master.git

then the root URL should be:

https://stash.atlassian.com

You only need to put in the base address of where your Bitbucket Server instance is, not the whole repo URL.

eshabatish

Hi Mike,

I tried the way you mentioned but it didn't work for me. I tried using https://gitserver.mycompanyname.com but no luck.

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