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The build has failed to check out the source code

Raj K

Sometimes, Bamboo is throwing this weird error. Even when the connection to the repo is proper.

The build has failed to check out the source code: Plugin com.atlassian.bamboo.plugins.atlassian-bamboo-plugin-bitbucket:bbCloud not available

Can someone assist me in this.

---Raj

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Foong

Suspect that the remote agent fail to start successfully.

Is the problem only happens to Windows Remote Agent?

Sometimes, when Windows Remote Agent is restarted, the file somehow is still locked by the old process causing it fail to start up correctly. There will be error in the remote agent log during startup.

Try restarting the machine that have problem to release the locked files and then start the remote agent again.

Raj K

Hi,

We have Mac remote agent and it fails sometimes. It picks up repo sometimes.

We felt really weird about this.

Would you kindly guide me in this.

---Raj

Foong

Does it fail with the same error or the Mac agent does not pick up any build sometimes?

If the Mac agent does not pick any build, the Mac machine might have entered Sleep Mode. Run the following command to check if it has entered Sleep Mode:

pmset -g log|grep -e " Sleep  " -e " Wake  " > sleep_log.txt

Sleep mode need to be removed from the Mac machine that host the agent.

Raj K

Hi,

It fails with the same error message like this :

The build has failed to check out the source code: Plugin com.atlassian.bamboo.plugins.atlassian-bamboo-plugin-bitbucket:bbCloud not available

Mac agent is always running via daemon process.

Mac machine has been caffeinated so it never sleeps.

---Raj

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