Why do I get "Internal server error" when changing password?

Question

I am using Bamboo from my work. When confirming my new password I get to a new page where it says "Internal server error" with the following message:

Caused by: com.atlassian.crowd.exception.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): Passwords are stored in LDAP and are read-only for delegated authentication directory
	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1414)
	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.updateUserCredential(RestCrowdClient.java:188)
	at com.atlassian.crowd.integration.atlassianuser.UserGroupCache.alterPassword(UserGroupCache.java:266)
	... 309 more
Caused by: com.atlassian.crowd.integration.rest.service.CrowdRestException: Passwords are stored in LDAP and are read-only for delegated authentication directory
	at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:506)
	at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.andCheckResponse(RestExecutor.java:416)
	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.updateUserCredential(RestCrowdClient.java:182)
	... 310 more

Alexey Chystoprudov · Answer

They should do it at LDAP server, not Bamboo UI

Didar Abbas · Answer

So is there any solution for this? I asked one of the admins here to change my password and they also get the same error.

Alexey Chystoprudov · Answer

As I see from logs Bamboo instance uses LDAP server to manage users. LDAP repositories are readonly from Bamboo, so you can't change user settings from Bamboo itself