Trello Email Notifications not coming when posting from a form

Question

I'm posting from a form to the board address and routing it to an inbox. I do not get any notifications for the new cards. I am watching the board and the card. Testing for notifications works but the notifications themselves dont come.

I assume its because its my account that the email sends from, so it thinks I already know since I sent the email. The issue is that I am not sending the emails. Its a webform on a landing page that creates the card. I'd still like to be notified.

If thats the case, would a new Trello account on a separate email (that is made an admin), be able to generate the link?  Seems logical, but I dont want to go through all that if thats not the case.

Thanks!

Jodi LeBlanc · Accepted Answer

Hey Todd, I am not aware that you need separate emails for this issue. Have you checked the frequency of your notifications? https://help.trello.com/article/793-receiving-trello-notifications Also, have you checked your junk mail/spam filter to see if they are going there?