Bamboo bootstrap failed: Your Bamboo instance could not start because health check failed

Barry Tresadern

Hi there, we are still in the setup phase of getting Bamboo configured and working for us and once again have bumped into an issue that's stopping us.  

We are not seeing 'Bamboo bootstrap failed: Your Bamboo instance could not start because health check failed.

We have restarted the server (and DB server). Our test manage who is moving our tests into Bamboo said 'About 5 hours ago I was able to login and check results of the last build. After fixing failed tests I tried to get access to Bamboo but without success and write about this. I tried to start Bambo using 'start-bamboo.bat' but it also failed.'

The bamboo log stated "ERROR [bamboo.<domain>.co.uk-start-Stop-1] [BootstrapUpgradeManagerImpl] Task 51404 failed java.io.IOException: Unable to delete file: C:\bamboo-home\caches\plugins\felix\filix-cache\bundle99\version00\revision.location"

The account it is running under (on a windows box) as admin level.

Please can you assist.

Thanks

robhit

Hi Barry,

Try the following steps:

* Ensure the user used to start bamboo has the ownership and the privileges both on the Bamboo Home and Bamboo Installation directory.

* Delete the contents of the following directories:

--> "C:\bamboo-home\caches\"

--> "C:\bamboo-home\temp\"

--> "C:\bamboo-home\jms-store\"

* Restart Bamboo again

Tip: I would suggest using a directory other than "C:" directory. Dealing "C:" permissions could be very troublesome.

Thanks,

Robhit