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How do I login to Sourcetree?

Mike Schellenberger

I can find no way to login to my account from Sourcetree. I can see and use repositories in our Bitbucket just fine. I've just added a new personal repo in Bitbucket and attempting to add it as a remote via Windows with current version of Sourcetree.

On the remote tab I see my account with a red X. Interesting that I can work with company repos but this seems to imply I'm not logged in. I look around and can find no way to login to Sourcetree.

What does the red X mean? How do I login to see my remotes repos in Bitbucket?

Accepted answers

minnsey

Hi

Sourcetree effectively deals with 2 types of credentials, git/hg ones and REST ones, although they contain the same information.

Ignoring Sourcetree for a second if you know the remote HTTPS URL to a private Bitbucket repository and try to clone it via the git command line, git will prompt you for a username/password. If these credentials are valid it will store them in the Windows Credential Manager, prefixed with 'git:'

When Sourcetree acts on a repository it asks git to do all the work and git will retrieve any suitable credentials from the Windows Credential Manager, so Sourcetree effectively can pull/fetch/push etc without prompting for additional credentials.

In the Sourcetree Tools/Options/Authentication tab it is possible add a Sourcetree account for Bitbucket. This has the effect of re-defining the 'git:' credentials in the Windows Credential Manager, but also sets 'hg:' credentials for use with Mercurial and 'sourcetree' credentials for use when calling REST APIs.

from the sound of it, your 'git:' credentials are correct, you can interacts with your Bitbucket repository via git, but the REST ones are out of sync, hence the red X in the remotes tab.

To correct this open Tools/Options/Authentication tab and edit the Bitbucket account there and refresh the credentials, you should get confirmation that they are now 'good' and you should then be able to see remote repositories listed in Sourcetree and interact via Git

All comments

minnsey

Mike Schellenberger

Hi Michael,

From your description it would seem that if my BitBucket credentials were no good I should not be able to interact with any repo in BitBucket from within Sourcetree. I was able to interact with my existing company repo just fine from within Sourcetree. What I have never been able to do is to submit a Pull request from within Sourcetree, I've had to manually do this via the website. I would get directed to BitBucket with an error message saying thats no good here. The initial part of the url looked correct for our account.

Anyway, I followed your directions on editing my account and refreshed the credentials. Now I can see listed in remotes ONLY my new personal repo, my company repo does not show up.

Why do I only see the new personal repo under remotes? I have a feeling this is also related to me not being able to do a Pull request from Sourcetree.

Mike Schellenberger

Hi Michael,

Anyway, I followed your directions on editing my account and refreshed the credentials. Now I can see listed in remotes ONLY my new personal repo, my company repo does not show up.

Why do I only see the new personal repo under remotes? I have a feeling this is also related to me not being able to do a Pull request from Sourcetree.

Mike Schellenberger

Sorry....I didn't reply in the correct box and it won't let me paste my reply here and submit it nor can I delete my reply as an answer.

minnsey

So the missing company entries from the listing might be a bug. Can you explain how you are related to those repositories, e.g. by permissions, group membership, individual invite etc?

What error do you get for the pull-request? Do you get as far as the Bitbucket website?

Mike Schellenberger

After my reply above I was able for the first time to create a Pull request from Sourcetree. I had submitted a bug for this with details sometime back. I just went back to Sourcetree to view remotes and I am again showing up with Red X by my account and see no remotes. I do the many odd steps to refresh and only see my personal repo listed again.

I don't remember how I was added to BitBucket. Originally I was added as an admin or some high level but being new to Git and BitBucket (I'm a long time MS guy) I asked some rights be taken away. Earlier this morningbefore posting this question I spent a half hour trying to find how I see my rights/permissions in BitBucket but gave up.

So why did I need to refresh a token again from a couple of hours ago. This just seems wrong as the steps required to refresh are horrible so I wouldn't expect this is normal.