nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Service Desk

Luca Cenci

how can i recive an email when customer create an issue?

I'm the amministrator and I receive to email all the changes made to the issues from all users, but I want to recive an email when cunstomers send an issue.

Thanks for help

Accepted answers

Jack Brickey

Go to Settings for the project and Notifications. Check on the Create Issue settings.

All comments

Jack Brickey

Go to Settings for the project and Notifications. Check on the Create Issue settings.

Luca Cenci

thanks

Yuriy_qsrz9e

I have a good day,

after installing and activating the test license
does not work plugin "service desk"

am make new project.

in the opened window I see only two categories of projects

I'm adding a new project and I do not see categories in the list "service desk"

only:

sofrware

business

that is problem?

Install Jira on ubuntu server 17.10

Nic Brough -Adaptavist-

That sounds like you have not yet installed or licenced Service Desk, or there is a problem with it.