Error when sending mail notifications

Edward Snowden

Hi,

I am getting the error message:

com.sun.mail.util.MailConnectException: Couldn't connect to host, port: smtp.office365.com, 587; timeout 20000; nested exception is: java.net.SocketTimeoutException: connect timed out

When Bamboo is trying to send notifications.

Any help?

Thanks

robhit

Hi Edward,

The message hints us at the connectivity issue. You could check the following to troubleshoot:

• Check if the port 587 is correct and open.
• Test the connectivity using the telnet command:

  telnet smtp.office365.com 587

Thanks,

Robhit