Having trouble cloning a new BitBucket repo using SourceTree

Question

Hi All,

I am facing problem when i am going to clone repository via source tree using mac high  sierra 10.13.3

Sourcetree version 2.7.1

It's showing this is not a valid source path /URL.

If i am checking more details then below error is coming

2018-03-29 07:20:05.707 git-credential-sourcetree[2135:29881] Something went wrong. one or more parameters required to renew token is nil.
fatal: unable to access 'https://t**********.com/sta****scm/p****/mani_test.git/': could not load PEM client certificate, LibreSSL error error:02001002:system library:fopen:No such file or directory, (no key found, wrong pass phrase, or wrong file format?)

But when i am doing cloning from terminal it's working fine.

Shubhanshu

Harsh Bhardwaj_774gc1 · Answer

Hi @Ana Retamal, I am having issue with cloning too. While trying to clone Bitbucket repository to my local machine I get to the following screen: the details of the error are as follows: Command: perl.exe "C:\Users\Harsh Bhardwaj\AppData\Local\Sourcetree\app-3.0.9 ools\svn.pl" info https://harshbhardwaj23@bitbucket.org/foodtronixems/ems_gui Output: Error: System.ComponentModel.Win32Exception: The system cannot find the file specified Command: hg identify extensions.hgext.hgsubversion=! https://harshbhardwaj23@bitbucket.org/foodtronixems/ems_gui Output: Error: ** Unknown exception encountered with possibly-broken third-party extension mercurial_credential_manager ** which supports versions unknown of Mercurial. ** Please disable mercurial_credential_manager and try your action again. ** If that fixes the bug please report it to https://github.com/mminns/mercurial_credential_manager_for_windows ** Python 2.7.14 (v2.7.14:84471935ed, Sep 16 2017, 20:19:30) [MSC v.1500 32 bit (Intel)] ** Mercurial Distributed SCM (version 4.5.3) ** Extensions loaded: eol, mercurial_credential_manager, rebase, transplant, extdiff, fetch, strip, mq, hgflow, shelve Traceback (most recent call last): File "hg", line 41, in File "mercurial\dispatch.pyc", line 88, in run File "mercurial\dispatch.pyc", line 183, in dispatch File "mercurial\dispatch.pyc", line 324, in _runcatch File "mercurial\dispatch.pyc", line 332, in _callcatch File "mercurial\scmutil.pyc", line 154, in callcatch File "mercurial\dispatch.pyc", line 314, in _runcatchfunc File "mercurial\dispatch.pyc", line 918, in _dispatch File "mercurial\dispatch.pyc", line 673, in runcommand File "mercurial\dispatch.pyc", line 926, in _runcommand File "mercurial\dispatch.pyc", line 915, in File "mercurial\util.pyc", line 1195, in check File "mercurial\util.pyc", line 1195, in check File "hgext\mq.pyc", line 3583, in mqcommand File "mercurial\util.pyc", line 1195, in check File "mercurial\commands.pyc", line 2758, in identify File "mercurial\hg.pyc", line 181, in peer File "mercurial\hg.pyc", line 156, in _peerorrepo File "mercurial\httppeer.pyc", line 497, in instance File "mercurial\httppeer.pyc", line 239, in _fetchcaps File "mercurial\httppeer.pyc", line 407, in _call File "mercurial\httppeer.pyc", line 336, in _callstream File "mercurial\httppeer.pyc", line 193, in _openurl File "urllib2.pyc", line 435, in open File "urllib2.pyc", line 548, in http_response File "urllib2.pyc", line 467, in error File "urllib2.pyc", line 407, in _call_chain File "urllib2.pyc", line 909, in http_error_401 File "mercurial\url.pyc", line 422, in http_error_auth_reqed File "C:/Users/Harsh Bhardwaj/AppData/Local/Atlassian/SourceTree/hg_extras/mercurial_credential_manager.py", line 437, in basic_http_error_auth_reqed return basic_http_error_auth_reqed.orig(self, authreq, host, req, headers) File "urllib2.pyc", line 887, in http_error_auth_reqed File "mercurial\url.pyc", line 426, in retry_http_basic_auth File "C:/Users/Harsh Bhardwaj/AppData/Local/Atlassian/SourceTree/hg_extras/mercurial_credential_manager.py", line 428, in find_user_password return self._pwd_handler.find_auth(self, realm, authuri, req) File "C:/Users/Harsh Bhardwaj/AppData/Local/Atlassian/SourceTree/hg_extras/mercurial_credential_manager.py", line 259, in find_auth if username[0]: IndexError: list index out of range Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c credential.helper= -c credential.helper="C:/Users/HARSHB~1/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/GIT-CR~1.EXE" ls-remote https://harshbhardwaj23@bitbucket.org/foodtronixems/ems_gui Output: Error: remote: Mercurial (hg) is required to use this repository. remote: remote: https://confluence.atlassian.com/x/vLRCMw fatal: unable to access 'https://harshbhardwaj23@bitbucket.org/foodtronixems/ems_gui/': The requested URL returned error: 405 I have tried reinstalling Sourcetree multiple times now including different versions of it from the archive. there are times when it would go in a pop up login loop where it keeps asking for Bitbucket account password. Please help!!!!!

unknown · Answer

Hi @Ana Retamal,

Thanks For Reply.

When i am doing cloning from UI side i am facing the problem.

From command line cloning is working fine.

Regards,

Shubhanshu Trivedi

Ana Retamal · Answer

Hi Shubhanshu! Where are you cloning from? Have you tried cloning from your command line? This will help us identify if the issue is in Sourcetree or with the connection to your account.

Is an account that you've previously added by following the steps at Connect your Bitbucket or Github account? Have you tried Wiping Sourcetree preferences and trying again?

Let us know!

Ana