Powerup: we lost our data!

Escritório de Qualidade e Testes EQT

Hi!

My name is Rafael. I work in software house in Brazil.

We are using Trello free for evaluation on a smaller project team as a pilot. We already used the PowerUp feature within the free limitation. However, recently the data on all of our cards has disappeared. Coincidentally or not, it seems that it occurred at the same time of its publication on the improvement in PowerUps. Do we have to do any configuration to re-view the already informed data? Please, can you help?

Thank you so much!

Best regards!

Crystal Davis

Hi Rafael,

Crystal from Trello Support here! 

We'd love to take a closer look into this for you. However, as this is a public forum we'd like to protect your data and account information. Can you shoot us a message here: https://trello.com/contact 

Thanks so much!