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Jira connector is not working.

Julian Verela Taja

My Jira connector stopped working, today I just couldn't send or connect cards with issues.

I tried removing my instance of Jira, disabling the Power-Up, unistalling and reinstalling Jello connector from Jira Add-On... Nothing seems to work.

While trying to reactivate the Power-Up, I got that there are no Jiras linked..

But when clicking on the Jira button I still can see my Jira linked.

While trying to add a new Jira and putting my Jira instance address I get the pop-up to connect, press Allow and then it stays as Verifying, and nothins happens...

Somebody any clue of what might be happening?

Jira connector error 1.PNG Jira connector error 2.PNG

Jira connector error 3.PNG

Accepted answers

Marta Galofre de Alos

Hi Julian!

Just letting you know this has been solved now

All comments

Crystal Davis

Hi Julian!

Crystal from Trello Support here. We'd love to get a closer look at what may be happening. Can you reach out to https://trello.com/contact and shoot us a message?

We want to make sure that any information we share about the account is kept private.

Thanks so much!

Marta Galofre de Alos

Hi Julian!

Just letting you know this has been solved now

Cheers,

Marta

Marta Galofre de Alos

Hi Julian!

Just letting you know this has been solved now

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