cancel Business Class Trello - yearly subscription

Trine Lundholm

Hi,

I am the admin in a Trello team where we all have a one year subscription to Business Class.

In case we (the full team) want to cancel the subscription before that one year, will we get  pro-rated payment back or is the money for the rest of the paid year just "gone"?

BR Trine

Michael Pryor

If for some reason you are unhappy during the first 90 days, we'll be happy to give you a refund.  If you cancel Business Class during the rest of the year, it will set your account to not auto-renew but you will continue to have Business Class until the term expires.

I think that's the official policy anyway, but the truth is if for some reason you are unhappy with Trello, we'll take care of you.  We don't want you to pay for something that leaves you unsatisfied.