How can I change my logon id for my atlassian support profile.
When logging support requests, I get the email notification stating my ticket was created but when I navigate to it I get a permission denied error. I also cannot see any of my logged requests under MY Requests.
Looking at my profile on id.atlassian.com my username is xxx.co.za and email is xxx.co.za.
My profile on support.atlassian.com automatically logs me in and my notification email is xxx.co.za but my log in with username shows as xxx.com and I am unable to change it.
I suspect that the tickets are been created under the .com address but I have no way of accessing it.
It looks like my profile data is conflicted in some way. I did rename my account from .com to .co.za some time ago.
