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SourceTree is missing launch shortcuts

MarkJeronimus

This seems like such an obvious thing that I can find literally nothing about this on the internet.

So, I installed SourceTree. I closed it, and now I want to start it again. There is no shortcut in the start menu, no tile on the start menu, it's not in the 'Recently added' of start menu, and not in the context menu of repositories.

I know it's installed for a fact because when I go to Window Settings/Apps & features then it's listed there with an uninstall button.

I found the exe in %LocalAppData%\Sourcetree but I really doubt this is the intended way to launch it.

Accepted answers

All comments

minnsey

Hi

During install a shortcut should be created, we will investigate further why it might not get created.

Uninstalling and re-installing usually corrects this, but if you don't want to do that you can manually create a new shortcut to %localappdata%\Sourcetree\Sourcetree.exe

innovatia

reinstallng sourceTree also doesnot fix this issue. i see is posted in feb , but still i m getting this issue in my machine.

what is fix to this issue.

minnsey

Are the Sourcetree files being installed to %localappdata%\Sourcetree ?

unknown

The same problem.
I have installed program, launched it and it worked. But after closing the program there are no any shortcuts.
Reinstalling does not help.
Windows 10.

Samuel Bassey

I also have this same problem

JO_5w6kpp

The same problem. No shortcut. God knows where it is...

alisontaylorbc

I have the same problem. On Windows 7. I have also tried reinstalling and it doesn't fix the problem. When I click the Start button and search for SourceTree, the program is not found.

Pedro Raimundo

Hi,

I have the same problem. After being installed, Source Tree will not show up (Menu, Shortcuts). Only in Settings > Installed apps. And when I open search and paste " %localappdata%\Sourcetree\Sourcetree.exe", the program opens.

ehove

Had the same problem as those above. I got tired of trying to find the program and ended up pinning it to my task bar.

Robert Shattock

Thanks for this Pedro. How crazy is the problem. And how come it hasn't been fixed if there are still so many of us having the issue?

kobenein

The same problem.
I have installed program, launched it and it worked. But after closing the program there are no any shortcuts.
Reinstalling does not help.

WIN7 64bit

TUMjung

I also encountered this issue on a fresh windows 10 install. reinstalling sourcetree does not help. could it be that hard to create a shortcut? its been almost a year since this was filed for the first time...

unknown

Thanks. How can I find %localappdata% on Windows 10?

minnsey

Just paste it into the address bar of Windows Explorer and hit return, it will resolve the Environment variable and show you the real location

(U)

me too,it made me really confused....

Phua Chyee Gin_wt9tx5

Is there a fix to this yet?

Snorkel

Hey,

I have this problem atm.

New PC, just installed Windows 10 Home OEM.

Downloaded sourcetree from website and installed it.

It doesn't show up in start>search, no shortcuts.

This PC has latest version of Windows 10 11/2019 and the system language/locale is set to Dutch.

unknown

Just reporting that I too have the same issue. Uninstalling and reinstalling does not fix the issue. I have even deleted all Atlassian and SourceTree files in AppData/Local and AppData/Roaming directories.

andrew_369f6c

wow. out of the box failure.

A simple global search for sourcetree.exe located the file.

Happy hunting.

Eleftherios Simotas

Under Window 10 you can manually add shortcut to start menu as follows:

Open explorer window and type the following location in the address bar:
C:\Users\%username%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

Make new directory named 'Atlassian' and enter directory.

Right-click mouse and select 'New->Shortcut'

Browse to Sourcetree install location : C:\Users\%username\AppData\Local\SourceTree
Select the executable: Sourcetree.exe

Done .-

Alternatively here is a powershell script that will do it (run it as current user):

$objShell = New-Object -ComObject ("WScript.Shell")
$menu_path = $env:USERPROFILE + "\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\"
New-Item -Path $menu_path -Name "Atlassian" -ItemType "directory"
$objShortCut = $objShell.CreateShortcut($menu_path + "Atlassian\SourceTree.lnk")
$app_path = $env:USERPROFILE + "\AppData\Local\SourceTree\Sourcetree.exe"
$objShortCut.TargetPath= $app_path
$objShortCut.Save()

unknown

Push "Like" if you subscribed to this thread just because want to know how many years Atlassian will be investigating how to create not missing shortcut for they program

Buckysama

Press Windows+R and type %localappdata% and looking for folder name "SourceTree" into this folder right then right click SourceTree.exe > Send to > desktop (create shortcut)

So you can see SourceTree icon on desktop name "SourceTree - Shortcut" you can rename it whatever you want.

Good luck for fix by this way

Max_kszlvv

Issue also showed up for me.

Christoffer Årstrand_99ca64

I just wanted to add that I installed Sourcetree on two very different Windows 10 machines (at work and at home) this week and both failed to add any icons or shortcuts.

Alexander Kurakin

The issue still persists as per Jan 2020 on Windows 10.

lshermparr

This issue just happened to me too.

Have the same issue

same here

Same issue here

Same problem
1. No SourceTree start item

2. I have to run SourceTreeSetup.3.3.6.exe to start sourcetree

3. I have to exit and enter source tree everytime I switch branches

Reginald.Henderson

1. Uninstalling and re-installing doesn't correct, I still get no start item.

2. I can't even use C:\Users\<username>\AppData\Local\SourceTree\SourceTree.exe, I have to use SourceTreeSetup-3.3.6.exe

3. I have to exit and enter SourceTree everytime I switch branches

4. My company is using Atlassian Bitbucket so I wanted to use SourceTree.

Reginald.Henderson

The issue of having to exit and enter source tree every time I switch branches was solved by uninstalling 3.3.6 and installing 3.3.4

seanisom

Same issue for me as well. Brand new Windows 10 install with SourceTree 3.3.6. No install shortcuts to start menu, embedded git terminal no longer works, and switch branches requires a SourceTree restart for the UI to pick up the change.

Rhett_axk77q

A true saint

Lili Xu

Thanks so much! This helped solve the issue for me Just a note for a small typo:

C:\Users\%username%\AppData\Local\SourceTree

lshermparr

I've had the second issue you mentioned too, if it helps slightly I found that switching repo tabs in Sourcetree also triggered a "full refresh" when the GUI doesn't reflect gits actual state. Might be faster for you then closing and reopening.

What ended up fixing that lagginess for me was manually deleting my repo folders and removing Sourcetree, removing its files in "C:\Users\USERNAME\AppData\Local\Sourcetree" & "C:\Users\USERNAME\AppData\Roaming\Atlassian\" & "C:\Users\USERNAME\AppData\Local\Atlassian", then reinstalling. I had a lot of repos checked out so I am guessing something might have gotten corrupted causing further bugginess/memory leaking or something but that's just a guess. Bizarre either way

Elenche

Found the SourceTree.exe application under C:\Users\%username%\AppData\Local\SourceTree.

Right-click on the item and select "Pin to Start" and/or "Pin to taskbar".

Patrick Ellis

Same issue here too . The suggestion to manually create the shortcut into the tool bar works!

Too bad it is not done automatically - this is a SERIOUS issue as not many people will necessarily have the patience to fight for this to work: search the community for a similar issue, and find this thread with the suggested fix.

If I was at SourceTree, I'd at least issue a warning that this may happen and what the workaround is!!

Patrick Ellis

2020.02.18: Still needed! So thanks a lot!!

zoikdev

is this just because you secretly loathe us GUI using peasants?

Reg Henderson

Definitely not, lol, if it's the original poster (me) that you're referring to. The more GUI guidance I get the better!

Max_sf7zoy

Me too. "the elephant in the room" bug

cpollock

Just wanted to drop by and make note that I have no Start Menu entry at all. Searching doesn't even pick up the launcher on the computer, only the installer. How has this not be corrected in 2 years? I'm glad I do most of my work on my Mac

ulas_awl99v

So, after more than 2 years, now is that investigation going? ...

Sasha Makeev

Wow. Guys at atlassian responcible for sourcetree installation, if there is reward for worlds worst app installation it is yours. After i installed it there is literally no sign of it in system. If someone had installed it on my pc i wouldnt know of its existence. No desktop shortcut, no launch menu shortcut, not even mention in quick search!!! Congrats. You really dont want to earn money.

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