Epic in New Status has full progress bar but no logged hours in tasks

Karolina Durucskó

Hi! 

My problem is, I have some freshly created Epics in 'New' state, with tasks what they are in 'Open' state, no hours logged in them. Despite of that, in Portfolio's Scope view, the progress bar is full. Due to this issue, the tasks under these epics cannot be scheduled. The certain task is marked with a yellpow exclamation mark in a warning sign. The error message is:

"This work item could not be scheduled because one of its parents has been marked as done. To schedule it, change the parent of this work item or change the status of the parent. Otherwise, to remove this message, mark this item as done as well."

Our Epics alway happened to be created into this state. 

Can you help me? 

 

 

Rick Crow_2sh3c3

Karolina, the Epic issue type has its own set of statuses that are independent of workflow statuses. The error message is indicating that your Epic is in the native Epic status of 'Done' and therefore it's child items cannot be scheduled.

If you're indicating that all of your Epics get created with a status of Done immediately upon creation, then it would seem someone has created/modified and applied a custom workflow for Epics with only a single 'Done' status on issue creation. If that's the case, the workflow will need to be changed to allow an initial status of something other than 'Done' to resolve this issue. If that's not the case, then simply manually changing the status of the Epic to something other than 'Done' should resolve your issue.