Not able to generate report from Crucible

Nilanjan Sen

Hi Team,

 

I have integrated JIRA with Crucible, I am trying to create report from a filtered data.

As you can see these two application are connected. i should be able to get the issue numbers using the Project details(JIRA Instance, Project key etc). But I am getting an  exception "These issues need some attention since they seem to be out of sync with Crucible." 

 

Please help me get the report and tell me what might be wrong with my configuration.

 

Thanks and Regards,

Nilanjan Sen

somethingblue

Hi Nilanjan,

There first thing I would do is take a look at the Fecru logs and see what errors are being thrown as this appears to be a message from that end. 

Take a look and post a snippet here regarding what you find and we'll go from there.

Cheers,

Branden