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I can no longer push after updating (Mac) to sourctree v 2.7

Mike_51aohe

I just updated Sourcetree today on my Mac and now I can't push. I can pull and everything works well there but when I push I get the following error:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree push -v --tags origin refs/heads/master:refs/heads/master 


Pushing to ssh://[mygitlocation].git
Permission denied, please try again.
Permission denied, please try again.
[address]: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,password).
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.
Completed with errors, see above

Is anyone else experiencing this after the update (v2.7)? Can you help me please?

Accepted answers

Caden

Mike,

I had the same issue along with some of my colleagues. I downloaded the older version (2.6.3) and this fixed my problem. Hopefully the devs can get this worked out.

All comments

Caden

Mike,

I had the same issue along with some of my colleagues. I downloaded the older version (2.6.3) and this fixed my problem. Hopefully the devs can get this worked out.

Mike_51aohe

Thanks for getting back to me on this Caden! That did the trick for me as well. I appreciate your help.

Andrea_Barghigiani

Hi guys I have the same problem with a different error but I am not able to download the previous version from this page because I get a 404.

Do you have any idea on where can I get it?

Thank you in advance and all the best,
Andrea

Caden

Andrea,

Here is the page where you can get 2.6.3 downloaded:

Download Archives

Cheers!

Ana Llamas

I had the same error!! Is there a bug with the version 2.7 on Mac High Sierra?

Eldon Benz

Some two weeks later and 2.7 152 is still being sent out as an upgrade. I just spent hours trying figure out why push quit working before found this thread.

I think I've saved others in our group the same problem.

Was able to go back to an older version using a timeMachine backup.

Manju

We've had some report of this and got a fix in the latest beta. Would you mind trying that and share your feedback?

You can download the latest beta build here - https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/OSX_Beta_Latest.zip

It is safer to remove any keychain items that might be present for the account before trying the new build. This is just to ensure that you save the right credentials again and the old ones that may cause any issue are removed.

Thanks!

Timo Montalto

I tried the latest Beta just now and it still doesn't work!

Caden

I also tried the beta and still got the same error.

klanahan

I tried the beta version with no success. Reverted to 2.6.3 and all is well. Thanks, @Caden!

Jean-Maxime Couillard

I am also having this issue with private repos since 2.7 and the beta didn't fix it.

I have the same error than Mike in addition to the following line:

ssh_askpass: exec(/usr/X11R6/bin/ssh-askpass): No such file or directory

Here is where I am at:

At first, I had the «Permission denied» message described above.
Then I installed ssh-askpass: it did work but it kept asking my password.
I finally added my public ssh key to the authorized_keys file of my private repo server to skip the issue... which is not the best when we have a lot of collaborators.

I have the following configuration:

Using system git (version 2.15.1)
OSX 10.13.2
SourceTree 2.7 / 2.7 beta

unknown

Bug is evident in Sierra too. It's not everything else. It's SourceTree's fault.

Frank Gundermann

New version 2.7.1 (159) solved the issues, but first I had to uninstall and remove my ~/Library/Application Support/SourceTree folder.
I kept a copy of ~/Library/Application Support/SourceTree/browser.plist (bookmarks). Once I reinstalled the new version, opened it to initialize, I was able to copy back the browser.plist to retain my bookmarks.

Anibal Duardo

Updated, deleted folder, started again, copied back the browser.plist file ...

Still having problems ... I'm using a gitlab (self hosted) repository accessed via https, still asking for password all the time I assume for any repo on the list ...

Returned to the 2.6.3 and no problem at all :-(

What I'm doing wrong?

summerhf

use 2.6.3 fixed the problem, the latest version 2.7.1 also has the issue

Bram Whillock

Still have this problem with 2.7.3

Manju

Please make sure you add the ssh key to the agent. Instructions are in my comments above.

James Morrow

Ridiculously incompetent dev team. Same issue here because I was stupid enough to update to 2.7.6. Using https and no git pull actions will complete, they just endlessly hang.

Maybe Atlassian should invest in a real QA team and/or competent devs.

ayuhime

I downloaded SourceTree 2.7.6 and encountered same problem.

problem solved after adding the key to ssh agent using below command

$ ssh-add -K ~/.ssh/id_rsa

BUT after some experiment I think the private key must be named id_rsa for SourceTree to work, which is an inconvenience and should be solved by sourcetree developers!

Manju

Not necessarily, you can name you key whatever you want. But, add the same key to the agent.

for example,

ssh-add -K ~/.ssh/yoursshkeyname

ayuhime

Thanks for the reply. Yes we can give the key a name other than ”id_rsa” and we can add it to the agent.

The SourceTree app may have some machinations to detect the name of the key in the agent, but it is not working very well. I don’t want to test anymore, the developers could do the test.

And unfortunately, I couldn’t find where in the source tree app to configure the ssh keys. There are no ssh key management options in the preferences&settings.

Ramon Vennik

Fixed my issue that is only (sometimes) visible when using GlobalProtect and SourceTree 3.2.1 (not via commandline or IntelliJ) or connecting through SmartXS with SourceTree (same repo, same action).

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