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How can I turn on the native notifications for the win10 desktop app

Dominik Harzl

Hi,

I can't find anything about notifications on trello for the win 10 Desktop app.

There is a little bit about it in the following article

http://help.trello.com/article/1095-trello-desktop-apps

but they wrote only about it, using it on a mac.

The secound Thing i found is directly in the win 10 Desktop app under the Control Panel, there they wrote:

Notifications

To enable, disable, or configure native notifications go to Control Panel > Notifications.

Button: Send Test Notification

Unfortunately in the Windows notification Center is no "Trello" button to switch on.

The notifications for Browser are working perfectly but the native Version on the Desktop app are not working.

Thanks for help,

and I'm sorry for ma terrible english.

Bye, Dominik

Accepted answers

All comments

Mike_kuzrt1

Hi Dominik,

Sorry to hear that! If local notifications aren't working, the first thing I'd suggest is doing a full uninstall of the app, and then reinstalling it. Usually that clears things up. We have instructions for doing that here: http://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app

Dominik Harzl

Hi Michael,

I don't think that the installation is the problem. (I hope so)

I've installed it on 7 different Win10 workstation and have the same problem on every pc. (The workstation where all new installed by myself, a clean win10 installation whith all updates and without any programs on it)

Also there is nothing happening when you click the "Send Test Notification" button. It's like there is no function behind, it's like you click beside the button on the white screen ;-)

Thanks so far

Dominik

Dominik Harzl

One thing I've forgotten:

Should there be a "Trello" Button in the windows notification center like i wrote above?

Or does Trello communicate through a other "standard" channel?

I have a other program that works for notifications and also is not in that list...

Thanks, Dominik

Mike_kuzrt1

There should be a Trello option in that list, and typically, doing the full uninstall and reinstall helps.

If it doesn't, can you get in touch with us via https://trello.com/contact? That way, we can take a closer look and I can escalate to one of our Desktop engineers to find out what's happening!

Dominik Harzl

I got response from the support team / expert, I hope this helps:

We have to wait for the next update/patched version.

My name's Aditya, a hardcore Trello user here to help you.

This is a known bug issue that the Trello team is working on right now. Hopefully, it'll be patched soon. Just make sure the Trello app is up to date.

I'm sorry for the inconvenience.

Hope this helps. If you have more questions, please feel free to ask and I'd be glad to help.

Regards,
Aditya.

Rares_uhduuh

I did an update an now the Trello desktop app is at version 2.10.2 but the notifications still not working.

Dominik Harzl

I wrote this article already with vers. 2.10.2 installed.

I didn't know that the issue was there before, but with version 2.10.2 it is.

So the issue is hopefully solved with the next version.

ivanhennig

Hey guys, same here.

Version 2.10.2 and new installation of Windows 10.

Any news about this subject?

Maxime Massaer

Hi Ivan,

No, we are still waiting for a fix. This is due to win10 fall creator update managing the notifications differently and they are working on a fix, hopefully for the next update

unknown

Just updated to 2.10.3 on Windows 10. Native notifications are still not working even after deleting the app and reinstalling. Send Test Notification button in Preferences pane still appears to be disabled.

Windows 10 version 1709, build 16299.192

Marco Rodella

Hi, same problem here: version 2.10.3 on Windows 10. Any news about this subject? Thanks

unknown

I heard from the support team recently that the bug has been fixed (finally!) and will be released in an upcoming app update. Assuming that will be v2.10.4.

Jason Walther

2.10.4 with Win10 Fall Creators Update, still not working :-(

unknown

2.10.4 is working properly on latest Windows 10 (Redstone 4, 10.0.17134.81) - April 2018 Update

Notifications now appear in notification center

Trello app now appears in notification settings

Rafaela Rodrigues

Hi,

I am having the same problem, app in the latest version, and the uninstall did not work, the send button notification test does not work, it does not seem to have a function on it.

unknown

The latest version 2.10.4 is working properly. The only thing I have noticed is that if you have the Trello app open and click one of the Windows 10 notifications another Trello instance will open.

Marco Rodella

Hi,

I've got Trello 2.10.8 on Windows 10 Pro 1803 (build number 17134.407) and now the button "Send test notifications" work properly!

Thanks, MR

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