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Wrong URL in Reset Password

IT Vissim

Hi,

we are using domain atlassian.vissim.no for accessing our on-premise Crowd.

Before there was also hades.vissim.no domain in use for some plugins but we have removed those unsused subdomains.

After that Password Reset is not working - in the URL to reset password, there is hades.vissim.no domain.

Where can I check why is crowd using hades. instead of atlassian.

Thank you

Accepted answers

Bruno Vincent

Hi @IT Vissim

If you're running Crowd 2.x, please change Crowd's base URL in the crowd.properties file as detailed on this page: https://confluence.atlassian.com/crowdkb/change-password-email-have-wrong-base-url-245827274.html

If you're running Crowd 3.x, there's no crowd.properties file anymore so you need to go to Crowd's administration console > General > General Options and change the Base URL.

All comments

Bruno Vincent

Hi @IT Vissim

If you're running Crowd 3.x, there's no crowd.properties file anymore so you need to go to Crowd's administration console > General > General Options and change the Base URL.

IT Vissim

Hi,

we are running 2.x

In property file there is :

crowd.server.url @CROWD@/services/

I don't knw where is defined

Bruno Vincent

That's because you're looking at the wrong crowd.properties file. You're actually looking at etc/crowd.properties instead of the crowd.properties file in your crowd.home directory.

crowd.home directory is defined in

crowd-webapp/WEB-INF/classes/crowd-init.properties

Make also sure to change or add the crowd.base.url property, not crowd.server.url.

IT Vissim

I'll try crowd.base.url

thank you

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