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[MacOS app] Cannot copy links (right click disabled)

ComSi_Ronald

I cannot right click links in the MacOS app and select [copy link address] like I can in my browser.

I often use this to copy the exact URL of a comment (the "a couple seconds ago" link under a comment), which I then paste into a [checklist]. That URL of the comment will automatically be converted to a readable todo-item (first line of the comment will be displayed). But now there is no way to do this, except for loggin in to Trello in a browser just to copy the URL and paste it in the checklist in either the app or browser.

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Caity

Hi Ronald,

So far, I haven't been able to reproduce this. When I open the desktop app for Mac and secondary click on the comment timestamp, it brings up the options of copying or opening the link as expected.

Could you check in the app store to see if there's any update available for the Trello app? Also, could you let us know what version of the OS is currently running?

ComSi_Ronald

Hi Caity, thank you for getting back to me.

I'm running MacOS High Sierra 10.13.1 (17B48) with what is I believe the current latest version of Trello 2.10.0 (no update in the App Store).

I created a short little video to illustrate: http://www.videosprout.com/video?id=13b3eb20-91f8-477e-a111-d41e0cd7398b

Caity

Thanks for sending that video. Are you able to secondary click in other parts of the app—for example, to copy text?

If not, would you mind sending the app's logs to us at trello.com/contact? You can export those by clicking on "Help" in the app's menu, and then "Export logs".

ComSi_Ronald

Haven't been able to test that, I will try that tomorrow when I'm back at work.

Today I tested Trello on my Mac at home and the secondary click does work there. I was under the impression it was a setting or something intentional.

I'll send over the logs tomorrow, would love to have it sorted out! Thank you so far Caity.