integrating with slack with Trello

Question

The office will sometimes post issues in slack that are effectively bug reports.

When we spot such a report we create a Trello ticket.

My problem is:
Is there a way to link a trello ticket to a comment in slack? This way, the person reporting the issue can easily find the Trello ticket to see how the issue is been handled.

I know you can hit reply and post the ticket url, but I was hoping for other ideas.

Thanks

Liam Hargreaves · Answer

Thank you for the advice Francis :-)

Liam Hargreaves · Answer

Thank you Torben, I didn't know you could do that.

Liam

Francis Peixoto · Answer

Your mileage may vary and this would need to be tested, but Slack provides legacy outgoing webhooks that could be used by a tool like IFTTT to generate cards on a trello board.

Ex: a user could write a message in #support with the text: "ISSUE: Description of the issue" where "ISSUE" is the keyword for a webhook that only listens on #support.

The only other option I can see would be to develop an integration that interacts with Slack's Events or Conversations API.