trying to install source tree

ira lustman

When i run the install 2.3.1 the splash screen flashes and closes.  This text appears in sourcetree.log

 

ERROR [2017-10-18 15:01:38,978] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-10-18 15:01:39,118] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)

Ana Retamal

Hi Ira, we've started the progressive rollout of Sourcetree v2.3.5.0 which includes a fix for this issue. You should be prompted to upgrade at some point over the next 14 days or, alternatively, you can download the update directly here: https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-2.3.5.0.exe.

In the meantime, there's also another solution available, you can find it in this other Community thread, it's the answer proposed by Mike Corsaro:

Please navigate to the config file location (C:\Users\{USERNAME}\AppData\Local\Atlassian\SourceTree.exe_{RANDOM_GUID}\2.3.1.0\user.config) and find the following line:

<setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String">

   <value>True</value>

</setting>

Make sure that value is set to True

Let us know if you have any questions!

 

 

Best regards!

Ana