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Automatic branch detection does not create link to JIRA Automatically

brent bae_3zcgwq

Hi,

I created a build plan and configured and enable automatic branch detection and automatic creation for remote links for JIRA issues to plan branch as following screen shot.

Screen Shot 2017-09-26 at 9.32.40 AM.png

So I created Jira issue and then create branch by clicking "create branch " button on the right side menu.

Screen Shot 2017-09-26 at 9.41.00 AM.png

Then it redirect to branch creation bitbucket page and I created branch with the name which contains Jira issue key.

After few moment, Bamboo successfully create plan branch and run build plan for newly created branch as I expected.

However, it does not automatically create remote link from Jira issue to plan branches but only create a link in bamboo with manual creation button as following screen shot.

Screen Shot 2017-09-26 at 9.32.21 AM.png

So I searched if other people has similar issue and find out it was bug on previous version of bamboo and reported as resolved.

https://jira.atlassian.com/browse/BAM-13313

But I'm currently having similar issue and not sure how to resolve that.

Below is the current version information for applications we are using.

Bamboo: 6.1.1

JIRA: 7.3.6

Bitbucket: Cloud

Please let me know if there is a way to resolve it.

Thank you

Accepted answers

All comments

Alexey Chystoprudov

What's the version of Jira, Bamboo and Bitbucket Server do you use?

brent bae_3zcgwq

we are using

Bamboo: 6.1.1

Jira: 7.3.6

Bitbucket: Cloud

Thanks

Alexey Chystoprudov

Can you please enable DEBUG logs for com.atlassian.bamboo.jira.issuelink.JiraBranchLinkingServiceImpl.

You can do it in Administration > Log settings

Capture 2017-09-03 at 0.51.46.png Then check messages in logs from JiraBranchLinkingServiceImpl

brent bae_3zcgwq

Here is the logs for JiraBranchLinkingServiceImpl

The last log says Authentication is required, but I already linked bamboo with Jira via OAuth for both incoming and outgoing connections.

2017-09-27 13:10:05,576 DEBUG [11-BranchJiraLinkingBackgroundThread:pool-18-thread-63] [JiraBranchLinkingServiceImpl] Detecting linked JIRA issues for branch 'BAM-PRTP13'

2017-09-27 13:10:05,587 DEBUG [11-BranchJiraLinkingBackgroundThread:pool-18-thread-63] [JiraBranchLinkingServiceImpl] Checking branch name 'CI-29-bamboo-test-issue-3' for issue keys

2017-09-27 13:10:05,589 DEBUG [11-BranchJiraLinkingBackgroundThread:pool-18-thread-63] [JiraBranchLinkingServiceImpl] Found issue key 'CI-29'

2017-09-27 13:10:05,589 DEBUG [11-BranchJiraLinkingBackgroundThread:pool-18-thread-63] [JiraBranchLinkingServiceImpl] Creating remote link from issue 'CI-29' to branch 'BambooTest - pull request test plan - CI-29-bamboo-test-issue-3'

2017-09-27 13:10:05,599 WARN [11-BranchJiraLinkingBackgroundThread:pool-18-thread-63] [JiraBranchLinkingServiceImpl] Could not link branch 'CI-29' to branch 'BambooTest - pull request test plan - CI-29-bamboo-test-issue-3'. Authentication required.

Also when I first attempt to automatic branch creation and check to see if it is creating Jira issue link correctly, Bamboo asked for authentication from Jira side with currently logon Jira user.

Screen Shot 2017-09-27 at 9.27.46 AM.png

So authenticate and allow read and write access as Jira admin user for Bamboo application.

Screen Shot 2017-09-27 at 9.34.28 AM.jpg

I'm not sure if there is anything that i missed?

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