nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Use an existing account window is blank

Tyson Morio

After installing SourceTree and running it for the first time I come to the step where I am required to log in to my Atlassian account. I click the button for Use and existing account and a blank window opens. I cannot proceed from there. Please help.

Accepted answers

Mikael Sandberg

Try this, open Internet Explorer, go to the Advanced options tab, click on Reset your Internet Explorer Settings and check Delete personal settings, that seems to solve it for my users that have had the issue.

Nir Harpaz

To all those who may miss the talking in the replies:

this walkaround here seemed to work for me

thank you Mikael

we can mark this post as solved

All comments

Mikael Sandberg

Tyson Morio

Thanks Mikael,

I set this aside for a time to finish loading other programs on my laptop and also installed all of the Windows 10 updates. After doing that, the login screen appeared normally and I was able to install SourceTree. It's possible that, in doing the updates, it performed the same action as you described.

ankit_droidshift

please tell me the reason behind this ??

Ali Raza_p3nlwk

Dear Mikael Snadberg, I followed your method to solve this problem but I failed to solve. are you have another solution?

Nir Harpaz

To all those who may miss the talking in the replies:

this walkaround here seemed to work for me

thank you Mikael

we can mark this post as solved

RonaK Bhagchandani

If still won't able to find the solutions, download version 1.1.1 and in it there is no such option and after I update it then problem was resolved.