I have searched the community for a similar issue I am having but did not find any like the problem I am having. I am using Windows 10 My SorceTree stopped working. When I run it SourceTree nothing happens (no error message, no screen, nothing). I have tried reinstalling SourceTree by first uninstalling the program. Then deleting the Users\ \AppData\Local\SourceTree folder and the Users\ \AppData\Local\Atlassian\SourceTree folders. When I run the install I do not see any screens but notice it does put a shortcut on my desktop and recreates the folders in the \Users\ \AppData\Local folder and the \Users\<user\AppData\Local\Atlassian folders. When I try to run SourceTree after the install nothing happens

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SourceTree Stopped Working on Windows 10

Mark Wright_jnspk4

I have searched the community for a similar issue I am having but did not find any like the problem I am having.

I am using Windows 10

My SorceTree stopped working. When I run it SourceTree nothing happens (no error message, no screen, nothing). I have tried reinstalling SourceTree by first uninstalling the program. Then deleting the Users\<user>\AppData\Local\SourceTree folder and the Users\<user>\AppData\Local\Atlassian\SourceTree folders. When I run the install I do not see any screens but notice it does put a shortcut on my desktop and recreates the folders in the \Users\<user>\AppData\Local folder and the \Users\<user\AppData\Local\Atlassian folders. When I try to run SourceTree after the install nothing happens

Accepted answers

minnsey

Hi there is a fix on its way, but for now there is a workaround described here:

https://jira.atlassian.com/browse/SRCTREEWIN-7898

All comments

Dmytro Vasyliuk

Which version of Sourcetree are you using?

Dmytro Vasyliuk

Additional info might help us to solve the issue. Could you check the log of Sourcetree?

Here is the link how to find sourcetree log file:

https://confluence.atlassian.com/sourcetreekb/sourcetree-logfile-location-675384748.html

Mark Wright_jnspk4

I'm using SourceTree version 2.3.1.0

Here is the contents of the log for the day I tried to install it on.

ERROR [2017-09-20 10:03:23,409] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-20 10:03:23,655] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)
ERROR [2017-09-20 10:10:36,492] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-20 10:10:36,637] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)

Jamie_Clayton

I've got the same problem today. This is BLOCKING me from using the software.

ERROR [2017-09-21 08:57:45,186] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-21 08:57:45,319] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
at SourceTree.AppRoot.RunPreFlightChecks()
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
at SourceTree.App.OnStartup(StartupEventArgs e)

minnsey

Hi there is a fix on its way, but for now there is a workaround described here:

https://jira.atlassian.com/browse/SRCTREEWIN-7898

Mark Wright_jnspk4

This solved my issue...thanks

unknown

Same issue here. Win 10 install was working fine when I shut down yesterday and fails to launch this morning. Uninstall, but then current installer won't run (well, it creates some files but nothing ever shows up and what it creates also won't run).

This workaround didn't help.

I tired a few recent versions, and finally 2.1.10.0 will install and run.

Any idea what caused this?

frankieloscavio

Same issue for me. SourceTree stopped working on Windows 10. Currently using other git software that actually loads along with command line to do my daily work.

John Winters_b31d7c

Sourcetree not working.. we stopped usin it. We are down to Sublime or git now.

viren.karmaln

I have faced the same issue applying the above solution but still SourceTree not working