How to solve Planyway "Failled to load members" issue

Julien Bonleu

I am actually using de the planyway power up for Trello. Since few days, it does not work anymore. 

When I click on the "planyway calendar" link, the calendar pop up is displayed but shows the error "Failled to load members".

Does anyone knows how to fix this?

Thanks

 

Caity

Hi Julien,

As a first step, we'd suggest going through these troubleshooting steps to see if it's a problem with the browser: http://help.trello.com/article/736-troubleshooting-browser-issues-with-trello

If that doesn't help, your best will be to reach out to the Planyway team directly. As the Planyway Power-Up was developed and is maintained by a separate company, they'll be best able to troubleshoot any issues with the Power-Up. You can contact them directly at support@planyway.com.