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How to solve "Too many invalid password attempts" error?

Yuli Zhou

Hi,

I started using SourceTree mac version with BitBucket account a few months ago. Since the first day I constantly saw the following error message when doing any git related tasks:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree fetch upstream

remote: Too many invalid password attempts. Try logging in through the website with your password.

fatal: unable to access 'https://yz@bitbucket.org/myrepo.git/': The requested URL returned error: 403

Completed with errors, see above

I've tried searching for solutions but had no luck. Some old threads mentioned it's a server side issue and was solved.

Current workaround is to go to Accounts and log in again everytime the error pops up.

Lately the error pops up more often than usual. Could you help me with this?

Thanks!

Accepted answers

All comments

Ana Retamal

Hi Yuli, have you already tried login into Bitbucket using the web interface?

If after that you're still getting the error, navigate to id.atlassian.com in your browser with your email, and password - please make sure to NOT use the Google login form, and instead use the basic email/password fields. You may be asked to go through a captcha screen, or even reset your password if necessary.

Once you get logged in properly to id.atlassian.com, try your GIT operations again and please let us know if the issue is solved for you.

Best regards!

Ana

Yuli Zhou

Hi Ana,

Thanks for the solution! It works so far.

Nathan Yan

Logging into id.atlassian.com didn't do anything for me - still seeing the 403 errors from sourcetree.

Nathan Yan

This was only on the Sourcetree UI, after a recent update to 2.1.10.0.

git pull from command line works fine.

Mike Weijenberg

I'm experiencing exact the same problem.. Every 2 or 3 commits I have to login on id.atlassian.com to work around this problem..

Chuck Killorin_028y42

Was getting this as well, however the id.atlassian.com fix was not working fro me at all. I added my Bitbucket account into SourceTree and voilá I was able to connect and push.

Tyler Healey

I am still getting this problem as well. I can't access my repos over HTTPS now, even if I enter the correct password. Is there a real fix for this? I've added my account to SourceTree and I still can't access over HTTPS.

This is getting very tedious.

Timothy Fitzpatrick

I'm having the same issue now. I can't access my repos at all through Sourcetree. I have:

Logged in to atlassian, as requested
Validated with two-step authentication through Sourcetree (it takes me to Atlassian, says I'm good)

And just keep getting denied with too many invalid passwords.

What is up? I AM logging through the company's third party service, and it says I need to ensure I have an account password in my profile... where is that? No idea... I know it worked last week.

Please help!

Chris Reece_97x06w

I'm having this issue as well again. I had it at my previous company and now at this new company I am at. The common theme is they both use google for authentication. Every few git operations (sometimes EVERY operation) returns a 403 and I can navigate to id.atlassian.com (must be EXACTLY this URL) and it'll log me in and i MIGHT be ok for a few more git operations. I have my bitbucket account in sourcetree via OAuth and there is no way to log in without using my gmail account. I have no idea what is up and this is EXTREMELY frustrating and time consuming to have to constantly do this operation.

weirdbeardmt

FWIW, I am also experiencing this issue and it's getting very tedious. Sourcetree on a Mac... account is added to Sourcetree. First time after logging in commit/pull works OK, but then at some random point later, it will fail again. Logging in again is OK.

Is there potentially any correlation with having Sourcetree open on a different Mac (same configuration as above) both committing / pulling from the same repos using the same credentials?

Jonas Chapuis

Same problem here

nthieberger

Yes, me too. I have reset passwords, reset ssh keys, done two-factor authentication .... but SourceTree won't let me in. " remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile. fatal: Authentication failed for ...."

Help!

Mike Weijenberg

After upgrading Sourcetree the problem never occured.. So maybe that's the solution?

nthieberger

I am running the latest version of ST so that's not an option for me ....

Chris Reece_97x06w

I switched to GitGraken a few months ago and it is hands down a better application. None of these issues, has a better UI and is super easy to use. At some point, you gotta say enough is enough and just move on from SourceTree.

Mike Weijenberg

Ok, did you provide your credentials again in Sourcetree? Re-configure you accounts, so your login session will expire or something like that.

Mike Weijenberg

You're right! Sourcetree is not the only one. But I'm that guy that's getting used to things The next time I'm gettin' these problems I will switch to GitGraken.

Chris Reece_97x06w

I'm a huge Atlassian fan, but sourcetree is just not a good tool anymore for google only logins. Its broken and its been broken for around a year...having this EXACT issue and they haven't resolved it. GitGraken does not have this issue at all. It was just time to move on for *me* and I got sick of constantly having to re-log in whenever i wanted to commit.

nthieberger

I deleted my account in ST and set up a new one, reset my password in bitbucket, set up a new ssh pubkey ...

Sergey Konovalov_pyhwx5

Same issue, fighting it with several options suggested on the Internet, for about a week without any result.

Chris Reece_97x06w

Unless you're just stuck using it, I would switch to GitKraken as soon as you can. I loved sourcetree, but its been over a year and this same problem exists.

Sergey Konovalov_pyhwx5

Thanks, Chris. I've managed to down-shift to command-line Git and my life is now much better

Laura_Pons_Lloret

Same here... it's been like this since i installed it a year ago, but it got worst on the latest updates... Do something...

Zlatko Matokanovic

GitKraken it is...

unknown

I have same issue. I can not fix it via browser login either.
I logged in via Sourcetree on Mac (Preferences => Accounts, *select account* => edit, Connect Account => *it opens log in form* => follow the login workflow.

Now it works.

Michael Møller Rasmussen

The only question is for how long it works.
Fixed the issue before, but it has reoccured, so it is just a temporary fix

Mads Vium Asbjørn

Struggling with the same issue. Resetting the password at https://id.atlassian.com/ only fixes the problem temporarily. Very annoying.

OmarX

Still the issue exist, sounds like no way to work with source tree once again, even after resetting the password , it give invalid login error.

Ana Retamal

Hi everyone! I've reached out to our Sourcetree developers regarding your concerns, and they informed me that there's a fix coming for this in 2.7.4. If any of you is interested in trying an early access build and confirm the fix, let us know!

Best regards,

Ana

Manju

Please find the direct download link for the 2.7.4 beta which includes a fix for this issue - https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/OSX_Beta_Latest.zip

Kindly provide feedback if you see any issues with respect to "https" authentication with Bitbucket which returns 403 errors.

Thanks,
Manjunath
Sourcetree Mac Developer

Kasper Rugård Thomsen

Hi @Manju - I just tried out the beta and seems to be working, but I'll have to try it out for some days I believe, because it seems like the issue sometimes disappear for a while after resetting my account settings (re-connecting my user through SourceTree).

I'll give it a spin for a few days and return with my findings - thanks for your help so far :-)

Manju

Absolutely. Appreciate the help with this.

Cheers!

pablo_neruda

this issue is still there.
cant login and even if i login to atlassian.id i cant push. So now i'm stuck.

Jackson Richards

Also having this issue with Sourcetree 2.6.10.0

Vincent Boutot

having the issue with sourcetree 2.6.10

I'm pissed with this issue i am connected with google, i can't change because it is a professional one and everyone else in my team seams to work properly but me it doens't work. I tried changing my password in google but it didn't do anything in sourcetree.

ensemblebd

Logged in on web browser. Check
Logged out of web browser and back into web browser with standard auth form. Check.
Thus resetting the notification to login to id.atlassian.com in ST
Opened [Remote] tab in SourceTree and [Refreshed Oauth Token]. Check.
Hit [Fetch] in ST, it opens a dialog to login. The dialog looks different than I remember, but it's a login dialog. I login, with the same EXACT user/pass combo that works in the browser...... FAILURE
I even tried the username version (since you changed from user to email requirement few months back) -- no dice.
It continues to do so, and reverts back to #1. Despite valid credentials and all other auth approaches working.

Explain to me what the fuck

Jackson Richards

This error almost makes this software unusable.

I've had to remove all https repos from my machine.

ensemblebd

Man screw this, I'm switching to GitKraken. gg

FYI.. git clone on command line is failing too. This problem is 100% with Atlassian.

The fact that it pops up with their dialog when you try to clone from command line proves they are forcing in some "magic" into the pipeline they shouldn't be.
And the fact that it says:

fatal: ArgumentOutOfRangeException

followed by manually typing password into command prompt, resulting in:

remote: Invalid username or password

proves that their REMOTE service is screwed up, and so is the LOCAL app.

Mike Corsaro

This is an issue with the git credential manager.

Download 1.17.1 here: https://github.com/Microsoft/Git-Credential-Manager-for-Windows/releases/tag/v1.17.1

Zev Lopez

This solved it for me.

Rafael Lima_cf8rdi

Well said

idonin-mais

I wish it were that simple...

abdumoslem

I just got the same issue after updating to V 3.3.7

I tried all the suggested fixes with no help at all

Habib Ridho

It seems there's no straightforward solution for this. I'm moving to github.

janetzhao

Just happen the same error , and what's the exactly solution??

nbourdon

Still happening in 3.3.8. Get your act together, Atlassian; none of your tools are usable.

Kenny De Smedt

agree this shit is getting unbearable

Scott Babineaux

now I'm getting it in VSCode as well.

Jan Lis

This is still not solved. I wish I was not forced to use this shit. Definitely wouldn't recommend for any future project. I can't clone a project that I have full access to neither via terminal or sourcetree. Garbage.

Kunal Prakash

Alright this is just bonkers man. I've got 2 PCs, both with SourceTree, one works fine, the other one keeps throwing this "Too many invalid password attempts." error. How the heck do you fix this?

Chang Chen_whbt2j

Somehow find the way to solve this issue. Finally!!!

Just Follow steps in the link below. At least mine works!

https://stackoverflow.com/a/50510286

You will have your sourcetree back!

Muhammad Babar_jn45ro

Remove Error From Source Tree:

Open Source Tree and go to menu items
1. Select: Tools -> Options
2. A options popup will appear, go to [Authentication] tab.
3. Click on the account that raising issue and [Delete]
4. Add again with new password

res-swilson

Thanks, that worked for me.

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