constantly got logout when use two different crowd instances, e.g., prod & test

Question

We have two different crowd instances, one for productiopn and one for test. Subsequently we also have prod and test version of Atlassian products, e.g., Jira, Confluence, etc and integrated with the Crowd prod and test instances respectively.

The problem was when we ran a prod and test version of Jira for example in the same browser, then we constantly got kicked out from each other.

This is not an issue when we run a prod instance not on the same browser, e.g., IE and a test instance on different browser, i.e, Chrome, etc.

Is there any session cookies setting that we can configure to allow both prod and test instance running on the same browser?

Thanks

Bruno Vincent · Answer

Hi Allan,

It should work out of the box.

You might want to take a look at Atlassian documentation: https://confluence.atlassian.com/crowd/the-crowd-properties-file-98665664.html

My guess is that you might have edited the wrong crowd.properties file on your Crowd instance (the right one is in your crowd.home directory).

I suggest that you raise a support ticket if it still does not work.

Allan Margono · Answer

Hi Bruno,

Here is an update.

I have put the suggested change on both Crowd and the application itself and restarted. Unforunately it didn't work.

Is there anything else that I need to configure?

Note:

Used different browsers worked for each instances.

Bruno Vincent · Answer

You actually do need to restart Crowd once you've edited the cookie.tokenkey property.

As crowd.properties is a standard Java Properties file, both formats are accepted but I guess you should use the equal character so as to remain consistent with the rest of the file.

Do not touch the session.tokenkey property, it's all about the cookie.tokenkey property here.