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How do I fully remove SourceTree so that I can do a "fresh" install?

lat9

I messed up my GitHub repository and just want to start over. I'd had SourceTree 1.9 installed on Win 8.1, removed it via add/remove programs, deleted by messed up repository, removed the Atlassian program data.

Downloaded SourceTree 2.1.25 and, upon install, it still shows that messed up repository. I also went through the registry, removing all references to either Atlassian or SourceTree.

What additional settings do I need to remove to start over with a fresh installation?

Accepted answers

Ana Retamal

Hi Cindy! Can you try the following steps:

Wipe SourceTree preferences.
Uninstall SourceTree (if it shows on the App&Features list)
Backup then delete the directory below before proceeding with next step

Navigate to C:\Users\<UserName>\AppData\Local and delete SourceTree & SourceTree-Settings folder
Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all SourceTree Files/Folder.

Download SourceTree and install it.

Let us know if this helped!

Cheers,

Ana

All comments

Ana Retamal

Hi Cindy! Can you try the following steps:

Wipe SourceTree preferences.
Uninstall SourceTree (if it shows on the App&Features list)
Backup then delete the directory below before proceeding with next step

Navigate to C:\Users\<UserName>\AppData\Local and delete SourceTree & SourceTree-Settings folder
Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all SourceTree Files/Folder.

Download SourceTree and install it.

Let us know if this helped!

Cheers,

Ana

lat9

Thanks, Ana, that did the trick!

Ana Retamal

Glad to hear that, Cindy!

igniz87

thanks, it's worked for me too

Brian_Wu

As of 03/26/2020 - To COMPLETELY uninstall & reinstall SourceTree v3.3.8 on Windows 10:

Uninstall SourceTree using Windows UnInstall program
Backup then delete the directories below before proceeding with next step:
- Navigate to C:\Users\<UserName>\AppData\Local and delete SourceTree folder (if any)
- Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all SourceTree folders.
- Navigate to C:\Users\<UserName>\AppData\Roaming\Atlassian and delete SourceTree* folder
Download SourceTree and install it

LeandroCEO

Thanks! @Brian_Wu

DylanAlloy

Why don't you alert the user of any of this?

why is installing completely opaque and shows nothing UX-related to the user?

UININSTALLING shows nothing to the user!

Why do I have to delete a AppData/Local folder to actually reset the settings YOUR guys' code passively breaks while minimized?

How can this mature software backed by Atlassian be so horrendous?

Do you realize how simple it is to give this BASIC info to your users so they don't spend time chasing their tails?

Do your jobs.

Philip Hotte

Thanks - I had the same problem and clearing the AppData\Roaming files solved it.

Mukesh Kumar_r9umvu

Hi Users,

For complete uninstallation and fresh install, please follow these steps:

Uninstall Sourcetree using the Windows Uninstall program.
Delete the folders/files below before proceeding to the next step:

Navigate to C:\Users\<UserName>\AppData\Local and delete all Sourcetree folders and files (if any)
Navigate to C:\Users\<UserName>\AppData\Local\Atlassian and delete all Sourcetree folders and files (if any)
Navigate to C:\Users\<UserName>\AppData\Local\SourceTree-Settings and delete all Sourcetree folders and files (if any)
Navigate to C:\Users\<UserName>\AppData\Roaming\Atlassian and delete all Sourcetree folders and files (if any)
Kill the ssh-agent service from task manager if it is running.
Download Sourcetree for Windows and install it.